Norton Children's Medical Group – Fern Creek | Louisville, ...
Pediatrics • Bardstown, KY
About
Norton Children’s Medical Group – Fern Creek is part of Norton Children’s, a nonprofit pediatric healthcare system in Louisville, Kentucky, affiliated with Norton Healthcare. The group focuses on pediatric services and operates under Norton Children’s Hospital umbrella with locations in Louisville and surrounding areas, including Fern Creek. Norton Children’s provides specialized pediatric care (cancer, heart, neurology, neurosurgery, orthopedics, and more) and has offices and clinics across Louisville and Southern Indiana. For Fern Creek-specific details (services, providers, hours), contact Norton Children’s directly or visit nortonchildrens.com.
Clinic Type
Pediatrics
Address
Norton Children’s Medical Group – Fern Creek, Bardstown Road near Fern Creek Elementary School and Fern Creek High School
Phone
Not provided in extracted text
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Opening Hours
Weekdays with evening hours and Saturday morning visits; exact hours not provided
Telehealth
Norton eCare offers telehealth for nonurgent concerns via Norton MyChart; available to patients ages 2 and older in KY or IN
Emergency Care
Not specified
Services Offered
Technology & Equipment
Team
Insurance & Payment
Copays or fees due at time of service; financial assistance and payment plans available for qualified families
Self-pay, Credit/debit cards, Insurance copays at time of service, copays, fees, payment plans, financial assistance
Financing: Payment plans; Financial assistance for families who qualify
Languages Spoken
Pricing
Current Offers
Newbie Night events for new parents/newcomers — Free to attend (event)
FAQs
What ages do your pediatricians see?
Birth through young adulthood, typically up to age 18 or 21 depending on provider
What should I bring to my child’s appointment?
Photo ID for the parent or guardian; current insurance card(s); form of payment (credit/debit or cash for copays/fees); medication list with dosages; relevant medical records; guardianship documents if changed; you can upload many documents through Norton MyChart.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD/Vitals (for Dr. Robert Smith): 5.0/5.0 (2 ratings) (2 ratings, 1 written review)
Patients praise
- Highly skilled and caring individual pediatricians (e.g., Dr. Khan, Dr. Smith)
- Positive, long-term relationships with providers
- Knowledgeable and helpful medical staff (nurses/doctors)
Common complaints
- Difficulty scheduling same-day sick appointments
- Long wait times on the phone for scheduling
- Unprofessional administrative and front-desk staff perception
- Strict adherence to appointment arrival rules leading to denied visits
- Inconsistent quality of care reported by some patients
"Dr Khan is amazing hands down one of the best pediatricians in Louisville but due to the staff at the front desk... I will be finding another doctor for my kids."
— LocalityBiz Review"Dr. Smith cares about people, he is great with children, and most importantly, he is an exceptional doctor."
— Vitals Review"Since Norton took over I have never been unable to get a same day sick appointment and always end up having to go to immediate care. It’s a shame because the doctors and nurses have been very helpful and provide great care."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Sayeed U Khan, D.O. - Louisville, KY - Pediatrics - Schedule Appointment — Mar 31, 2026
- Tammy A Pasko, APRN, CPNP - Clarksville, IN - Pediatrics - Schedule Appointment — Oct 10, 2025
- Norton Community Medical Associates - Fern Creek | Norton Healthcare — Oct 1, 2024
- Dr. Mary E Knights, MD - Louisville, KY - Pediatrics - Schedule Appointment — Nov 4, 2025
- Norton Children’s asking for input on new pediatric care campus — Feb 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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