OnPointe Care | Primary & Urgent Care Clinic in Bartlett, TN
Urgent Care • Bartlett, TN • multiple locations locations
About
OnPointe Care is a small, full-service medical practice offering urgent care, primary care, and routine medical services in Bartlett-Cordova, Tennessee. They operate seven days a week in a welcoming environment and focus on non-emergency health conditions. The practice is headquartered in Cordova and currently staffs 4 employees (all specialists in medical roles), with a growing but modest local footprint. Key details: - Services: Urgent care, primary care, routine medical care for non-emergency conditions - Location: Bartlett/Cordova area, Tennessee - Contact: 901-421-5000; info@onpointecare.com - Website: onpointecare.com - Workforce and presence: Small team (4 employees), US-based; monthly site visits modest but growing - Category: Healthcare, urgent care, primary care, family physician If you’re seeking a nearby primary/urgent care option in Bartlett, OnPointe Care provides general medical care with a focus on accessibility seven days a week.
Clinic Type
Urgent Care
Address
Bartlett, TN
Phone
901-779-8657
info@onpointecare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
telemedicine options available
Services Offered
Technology & Equipment
Team
Insurance & Payment
Accepts many major insurance plans; self-pay options available; Health Ease Solutions membership for uninsured/affordable pricing
self-pay, insurance, Health Ease Solutions membership (affordable pricing)
Savings plan: Health Ease Solutions membership for transparent pricing and consistent care
Languages Spoken
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FAQs
Does OnPointe Care offer urgent care 7 days a week?
Yes, urgent care services are available 7 days a week.
Are same-day appointments available for urgent care and primary care?
Yes, same-day appointments are available when possible.
Can patients walk in for urgent care?
Yes, OnPointe Care welcomes walk-in visits for urgent care needs, based on availability.
Do you accept walk-in patients?
Yes. OnPointe Care welcomes walk-in visits for urgent care needs, based on availability. Same-day appointments are also available.
Do you offer same-day appointments?
Yes, we offer same-day appointments for urgent concerns and primary care visits whenever possible.
Do you provide urgent care in Bartlett, TN?
Yes. We provide urgent care services 7 days a week for sudden illnesses, minor injuries, infections, and other non-life-threatening conditions.
Do you serve patients from Memphis and Cordova?
Yes. Many of our patients visit us from Memphis, Cordova, Germantown, Lakeland, and nearby areas because of our convenient Bartlett location.
Do you accept insurance?
Yes. We accept many major insurance plans. We also offer self-pay options.
What if I don’t have insurance?
If you don’t have insurance, you may qualify for our affordable membership program called Health Ease Solutions, which offers transparent pricing and consistent access to care.
When should I go to urgent care instead of the emergency room?
Urgent care is best for non-life-threatening problems such as flu symptoms, infections, sprains, minor cuts, and mild injuries. For severe chest pain, stroke symptoms, major trauma, or breathing difficulty, go to the ER immediately.
How do I book an appointment?
You can book an appointment online or call our clinic directly for scheduling assistance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.0 stars (187 reviews (Birdeye/Google aggregated))
- Yahoo Local: 3.0 stars (10 reviews)
Patients praise
- Professional, compassionate, and attentive medical providers, particularly Dr. Bah
- Efficient and quick service for some patients
- Clean and comfortable clinic environment following the 2025 expansion
- Appreciation for walk-in availability and urgent care services
Common complaints
- Reports of rude or hostile reception staff
- Concerns regarding disorganized administrative processes
- Issues with delayed prescription fulfillment
- Occasional complaints about accessibility or clinic closures
"The entire staff has been wonderful. Dr. Bah is professional, compassionate, and attentive."
— Patient review snippet via Birdeye"The front desk workers are hostile and rude. My PCP was off on the day that I..."
— Patient review snippet via Yahoo Local"Nurse Practitioner Susan Ibrahim refuses to send in your prescriptions following your appointment. Instead she waits 4 hours to send it into the pharmacy..."
— Patient review snippet via BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baptist Urgent Care Now Open In Olive Branch | Urgent Team - Family of Urgent Care and Walk-in Centers — Nov 24, 2025
- Bartlett Physical Therapy Clinic Expands to Meet Demand | OrthoSouth — Sep 16, 2025
- Tennessee Centers Now Accepting Wellpoint/Amerigroup and Ambetter Insurance | Urgent Team - Family of Urgent Care and Walk-in Centers — Oct 16, 2025
- Registered Nurse (RN) - Operating Room Job in Bartlett at Tenet — Jul 10, 2026
- Fast Pace Health Urgent Care Equips Rural Families for a Healthy and Safe Back-to-School Season - Fast Pace Health — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Bartlett
Baptist Urgent Care in Bartlett, TN - Location: 3025 Kirby Whitten Rd, Bartlett, TN (near Pet Styles), with hours and services aligned to urgent and family care needs. - Brand & network: Part of Baptist Urgent Care, an affiliate of Urgent Team. One of several urgent care brands operating across Alabama, Arkansas, Georgia, Mississippi, and Tennessee. - Services: Walk-in urgent care for injuries and illnesses, occupational health, and wellness services for families. - Status: A new Bartlett location opened mid-June 2026 (second Bartlett center). If you’re seeking urgent care near Hwy. 64 in Bartlett, this center is the relevant Baptist Urgent Care option within the Urgent Team family. For hours and precise services, check the Baptist Urgent Care Bartlett page or contact ahead.
Summary: Fast Pace Health operates urgent care walk-in clinics across several states, offering convenient, affordable healthcare without appointments. They accept most insurances (including Medicaid/Medicare) and provide on-site lab testing and X-ray, with extended hours and seven-day availability to minimize wait times. Headquartered in Waynesboro, Tennessee, Fast Pace Health has grown since 2009 to multiple locations in Tennessee and beyond, including Bartlett, TN, where urgent care services are available under the Fast Pace Health umbrella. Their patient-first mission emphasizes accessible, compassionate care with a focus on speed and affordability for illnesses, injuries, and routine wellness needs. For Bartlett-specific details (address, hours, services), contact Fast Pace Health Bartlett location directly or visit fastpacehealth.com.
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