Ear, Nose & Throat | Batavia, NY | URochester Medicine
Ear, Nose, & Throat • Batavia, NY
About
Summary: - The University of Rochester Medicine (UR Medicine/URMC) is the University of Rochester Medical Center, a private, nonprofit academic health system based in Rochester, NY, with three U.S. offices and major clinical, research, and education roles. - It offers comprehensive ENT (Ear, Nose & Throat) services through its affiliated locations, including adult and pediatric otolaryngology, with outpatient and inpatient care options. - Notable care areas include Batavia, NY (via URMC network), and programs such as cancer care, neurology, cardiology, and imaging sciences across URMC facilities. - Contact and location details: primary campus at 601 Elmwood Ave, Rochester, NY 14642; additional site at 1000 South Avenue, Rochester, NY 14620; general inquiries: info@urmc.rochester.edu; phone +1 585-275-3361. - URMC is a leading academic health system with virtual care options and a broad workforce, serving patients regionally and beyond.
Clinic Type
Ear, Nose, & Throat
Address
7995 Call Parkway Suite 100 Batavia, NY 14020
Phone
(585) 758-5700
webmaster@urmc.rochester.edu
Opening Hours
Monday–Friday 8 a.m.−5 p.m.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
Authorization for Release/Disclosure of Medical Records (PDF)
PDF form available for authorization requests.
Involvement in Care Discussion Form (PDF)
PDF form available for patient involvement in care discussions.
Health History Questionnaire (PDF)
PDF form to complete health history prior to visits.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6 out of 5 stars (aggregate for UR Medicine Primary Care - Batavia) (20 reviews)
- WebMD: 4.0 out of 5 stars (for Dr. Susan Fulmer) (2 reviews)
Patients praise
- High level of professionalism and clinical competence from physicians
- Positive patient outcomes, including successful surgeries and resolution of long-standing issues
- Compassionate, empathetic, and attentive care provided by many staff members and doctors
- Clear communication and collaborative decision-making reported by some patients
Common complaints
- Allegations of discriminatory treatment and lack of diversity in UR Medicine Batavia practices
- Reports of dismissive or unhelpful physician communication regarding specific health conditions
- Frustration with administrative processes such as referral requirements
"Dr. Schmale listened to me and performed surgery and now, after 53 years, I can breathe out of my nose!! Thank you, Dr. Schmale! You have changed my quality of life!"
— UR Medicine Otolaryngology patient testimonial"As a Black patient with chronic health conditions, I was denied appropriate care & accommodations... I experienced discriminatory treatment that felt racially motivated."
— Birdeye review for UR Medicine Primary Care Batavia"Dr. Fulmer doesn’t listen to you. Don’t go to her. She doesn’t know how to treat thyroid issues. She will only make you sicker. Find another doctor."
— WebMD review for Dr. Susan FulmerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Musilli joins primary care provider team at Rochester Regional Health | The Batavian — Sep 19, 2025
- Dr. Kathleen Austin, Family Physician | Batavia, NY | WebMD — Sep 15, 2025
- Loretta Brown — Jun 20, 2026
- Rachel Schubauer - Nurse Practitioner in Batavia, NY — May 14, 2026
- Press Release Details — Feb 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose, & throat clinics in Batavia
Lakeside ENT & Allergy, LLC is a private medical practice-based company with 3 employees and annual revenue around $21.1 million. Headquartered in Canandaigua, NY, the firm operates 3 offices in the United States, including the Canandaigua location at 229 Parrish Street. It focuses on ear, nose, and throat (ENT) and allergy services within the medical category. Contact: (585) 394-8800 and dlarocca@lakeside-ent.com. Note: The provided information lists Canandaigua as headquarters; there is no specific Batavia location documented. If you need Batavia-specific details, please confirm or provide a Batavia address to verify.
Comparing your options?
See other ear, nose, & throat clinics in Batavia, or search the full directory by insurance, ratings, and more.