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About

Summary: - The University of Rochester Medicine (UR Medicine) is the University of Rochester Medical Center, a private, nonprofit educational and research hospital system based in Rochester, NY, with a broad health care network and virtual care options. - It operates 3 office locations in the United States, including the HQ at 601 Elmwood Ave, Rochester, NY, and has specialty and inpatient services across multiple units (e.g., Neurosurgery, ENT, Neurology, Oncology) and facilities like Wilmot Cancer Institute. - For neurosurgery specifically, UR Medicine lists Neurosurgery as an active unit (e.g., "53600 - Neurosurgery - Registered Nurse 1 or 2, Inpatient"), and there are related roles and units within their inpatient and specialty care settings. - While there is no explicit Batavia, NY neurosurgery location listed among the three UR Medicine offices, UR Medicine appears to be the broader Rochester-based system that may coordinate or refer to Batavia-area neurosurgical services within its network. If you’re seeking neurosurgery in Batavia, NY: - Check whether UR Medicine has affiliated neurosurgery services or referral arrangements for Batavia via their site or local UR Medicine affiliates. - Consider contacting UR Medicine at info@urmc.rochester.edu or +1 585 275 3361 for referrals to Batavia-area neurosurgery or nearest UR Medicine neurosurgical care. - Alternative nearby options include Genesee Valley/Genesee County hospitals or other Upstate New York neurosurgery providers in or near Batavia.

Clinic Type

Neurosurgery

Address

601 Elmwood Avenue, Rochester, NY 14642, US

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • BusinessYab: No specific public ratings available for the Batavia neurosurgery clinic location itself (0)

Patients praise

  • Highly regarded surgical expertise and technology within the UR Medicine neurosurgery department
  • Some patients report positive experiences with staff professionalism and care at specific UR Medicine Batavia locations (e.g., Labs)
  • Comprehensive range of neurosurgical care provided regionally

Common complaints

  • Reports of poor staff communication and unprofessionalism in various UR Medicine Batavia offices
  • Complaints regarding bedside manner and lack of responsiveness post-surgery for some neurosurgeons within the broader UR Medicine system
  • Occasional reports of long wait times and billing/administrative issues across regional UR Medicine locations

"After my surgery on my back i messaged and called multiple times stating that i had increased symptoms and severe pain i was pushed off and ignored."

Healthgrades (Patient review of a UR Medicine neurosurgeon)

"I am disappointed and completely disgusted that no care or compassion was shown or given. To tell me I cannot speak to my doctor who just performed surgery on me is absolutely appalling."

RateMDs (Patient review of a UR Medicine neurosurgeon)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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