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About

White River Health (WRH) is a nonprofit, acute-care health system serving North Central Arkansas since 1976. Based in Batesville, it operates two hospital campuses (Batesville and Mountain View) plus outpatient centers and clinics across the region. WRH offers inpatient, outpatient, and wellness services through a multi-facility network and emphasizes community outreach. The organization includes Stone County Medical Center (Mountain View) and serves ten counties. Contact: socialmedia@whiteriverhealth.org; main phone: (870) 262-1200. Locations include 1710 Harrison St, Batesville (HQ) and 2106 E Main St, Mountain View.

Clinic Type

Family Medicine

Address

1215 Sidney Street, Suite 300, Batesville, AR 72501

Phone

(870) 793-1180

Email

contactus@wrmc.com

Opening Hours

Mon-Fri 8 am - 5 pm

Telehealth

Appointments are available online using telemedicine.

Services Offered

  • Family Medicine
  • General primary care
  • Wellness visits
  • Treatment of acute illness
  • Management of chronic conditions
  • Patient-centered care model
  • Nurse case managers
  • Licensed counselor
  • One-on-one patient education
  • Telemedicine appointments
  • On-call nurse line

Insurance & Payment

Languages Spoken

  • English

FAQs

What services does White River Health Family Care - Batesville offer?

Family Medicine clinic providing care for patients of all ages, including wellness visits, acute illness treatment, and chronic condition management, with patient-centered care including RN case managers and a licensed counselor.

What are the clinic hours?

Mon-Fri 8 am -5 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. David Fielder): 2.4 out of 5 stars (15 reviews)
  • Healthgrades (Dr. Julia Allen): 4.0 out of 5 stars (9 reviews)

Patients praise

  • Some patients report attentive care and good bedside manner from specific providers
  • General clinic satisfaction for some patients reached 76% in specific assessments

Common complaints

  • Rude, condescending, or unprofessional staff and provider behavior
  • Difficulties with communication and follow-up regarding test results or questions
  • Concerns regarding medical care quality and patient safety at the associated hospital facility

"Kept asking what I expected him to do and any idea I had he would say 'No, Im not going to do that'... Didn’t want to listen, condescending and accused me of trying to 'coerce' him when attempting to tell him how I felt."

Healthgrades review of Dr. David Fielder

"I trust Dr. Allen with my care. She listens carefully and takes my concerns seriously. However, when I have called with follow up questions, I have found that it takes a long time for my messages to reach her and sometimes up to two days for them (nursing staff) to return my call."

Healthgrades review of Dr. Julia Allen

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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