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Clinic Type

Pediatrics

Address

The Baton Rouge Clinic, Baton Rouge, LA

Phone

(225) 246-9240

Email

mychart@brclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatric Medicine
  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Pediatrics (Pediatric Medicine) services

Technology & Equipment

  • LINKS vaccine tracking
  • Prenatal classes
  • Lactation consulting

Team

  • Dr. Susan Bankston, Board Certified in Pediatrics — Pediatrician (Runner-Up Pediatrician)
  • Dr. Stephen Sanches, Board Certified in Pediatrics — Pediatrician (Runner-Up Pediatrician)

Insurance & Payment

Languages Spoken

  • English

FAQs

What pediatric services are offered?

Preventive healthcare, pediatric screening services, circumcisions for newborns, ear piercing, ADHD management, travel medicine advisory & immunization, vaccine administration & tracking through LINKS, prenatal classes, lactation consulting.

Awards & Accreditations

  • Best of Baton Rouge 2025 Gold winner for Best Pediatrician
  • Runner-Up Pediatrician awards from Baton Rouge Parents Magazine 2023

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Dawn R. Vick, MD): 4.9/5 (171 reviews)
  • OLOLRMC (Michelle Langlinais Flechas, MD): 4.9/5 (62 ratings, 8 reviews)
  • Birdeye (Jamar A. Melton, MD, FAAP): 5.0/5 (128 reviews)
  • WebMD (Chantal Lutfallah, MD): 2.0/5 (4 ratings, 3 reviews)
  • OLOLRMC (Murli C. Rao, MD): 4.9/5 (78 ratings, 14 reviews)
  • Birdeye (Lois H Gesn, M.D.): 4.8/5 (72 reviews)

Patients praise

  • Strong patient trust in established, long-term pediatricians often described as caring, thorough, and knowledgeable
  • High satisfaction with doctors who listen patiently to parents' concerns and involve children in the conversation
  • Effective communication and timely responses to patient questions or medical needs via patient portals
  • Efficient office operations and compassionate nursing staff at several highly-rated clinics

Common complaints

  • Concerns regarding bedside manner, perceived lack of empathy, or dismissive attitudes from some practitioners
  • Reports of unprofessional conduct or rudeness from office and administrative staff
  • Patient dissatisfaction regarding misdiagnosis, failure to investigate symptoms thoroughly, or lack of clear communication during medical issues
  • Serious legal allegations and complaints regarding substandard care resulting in severe health consequences

"Dr. Melton and Nurse Heather are a great team. Each time we’ve been we have received efficient, competent, and compassionate care."

Jamar A. Melton, MD, FAAP - Birdeye Review

"Judgmental, lacks empathy, and I never walked out of her office without crying."

Dr. Chantal Lutfallah, MD - WebMD Review

"He takes the time to listen & doesn't make you feel like just another number. Dr.Eric Weil is Amazing!"

Eric J. Weil, MD - OLOLRMC Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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