Battle Creek - WellNow Urgent Care
Urgent Care • Battle Creek, MI • Since 2012
About
Summary: WellNow Urgent Care is a private U.S. urgent care network (formerly Five Star Urgent Care) offering walk-in treatment for illnesses, injuries, rapid testing, and other health needs. Founded in 2012 and headquartered in Chicago, IL, it operates as a hospital/health care company with locations across Illinois, Indiana, Michigan, New York, and Pennsylvania. The company emphasizes convenient, non-emergency care as an alternative to ER visits and has a presence in Canada as well. For Battle Creek, MI specifically, WellNow provides rapid, walk-in urgent care services; check local listings on their site or call ahead to confirm hours and treatment capabilities, as location details were not provided in the excerpt.
Clinic Type
Urgent Care
Address
25 Columbia Ave E, Battle Creek, MI 49015
Phone
(269) 238-5548
wn5240@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.wellnow.com/urgent-care-centers/michigan/battle-creek/25-columbia-avenue-east-49015/
Telehealth
Yes (WellNow Virtual Care)
Emergency Care
Hospital emergency care advised for true emergencies; call 911
Services Offered
—
Technology & Equipment
Insurance & Payment
—
credit card, debit card, cash, insurance (if applicable)
Languages Spoken
—
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
Please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy for our files. If you have secondary insurance, bring that information as well.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow treats non-life-threatening injuries and illnesses (e.g., sprains, strains, burns, lacerations, rashes, bronchitis, pneumonia). We have on-site X-ray, stitching, and point-of-care labs. Seek emergency care for true emergencies; call 911.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Google (via Birdeye): 4.9/5 stars (465 Google reviews)
- Solv Health: 4.0/5 stars (4 reviews)
- Yelp (referenced via MapQuest): 3.5/5 stars (6 reviews)
Patients praise
- Professional and attentive medical staff (doctors and PAs)
- Efficient online scheduling and check-in process
- Clean facility (noted in several reviews)
- Effective care for minor emergencies and infections
Common complaints
- Reports of unprofessional or rude front desk staff
- Isolated complaints regarding facility cleanliness
- Long wait times mentioned by some patients
"The facility was clean. All the staff was polite. The staff was patient with my 11 year old daughter was crying due to being scared of needing stitched."
— Yelp/MapQuest review (Lynda S., April 2025)"The doctor and nurse were great. However, their receptionist left a lot to be desired. Very abrupt and totally lacking people skills."
— Solv Health patient review"She told me that I could just leave and handed me back my DL. I asked to speak with the manager in charge and she told me 'NO' and to leave or she would call the police."
— ComplaintsBoard review (February 2024)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Frances B. Herd, NP - Nurse Practitioner in Battle Creek, MI — Jun 11, 2026
- Urgent Care options and realities in Kalamazoo County - NowKalamazoo — Sep 4, 2025
- Rapid Flu, COVID & Strep Testing in Battle Creek | Walk-In Urgent Care — East Columbia Urgent Care & Ortho — Nov 30, 2025
- Bronson Healthcare renames walk-in care locations - Battle Creek Shopper News — Oct 2, 2025
- Patient Care Technician (PCT), WellNow Urgent Care — Oct 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Battle Creek
Bronson QuickCare Plus – Battle Creek is part of Bronson Healthcare, a large nonprofit health system based in Kalamazoo, MI, serving southwest Michigan. Key points relevant to your query: - Bronson operates Battle Creek facilities (Bronson Battle Creek Hospital and related services) as part of its network of more than 100 locations, including primary and urgent care options. - QuickCare Plus likely refers to Bronson’s walk-in or urgent care offerings within Battle Creek, designed for non-emergency, rapid access to care without an appointment. - Bronson Health Network: includes Bronson Battle Creek, Bronson Methodist Hospital, Bronson LakeView Hospital, Bronson South Haven Hospital, Bronson Medical Group, and related services (home care, rehab, outpatient clinics). - Employment and scale: One of the region’s largest employers with thousands of staff and hundreds of licensed beds across the system. - How to find/verify: For exact hours, locations, and services of Bronson QuickCare Plus in Battle Creek, visit Bronson’s official site and search for QuickCare Plus or Battle Creek urgent care pages, or contact Bronson Battle Creek Hospital directly. If you want, I can pull the current QuickCare Plus Battle Creek hours and services from Bronson’s site.
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