Live
Read more

About

McLaren Bay Region is a nonprofit, acute tertiary care hospital system in Bay City, Michigan, comprising 415 beds with a wide range of services. The organization includes McLaren Bay Region Hospital (389 beds) and operates two offices in Bay City (HQ at 1900 Columbus Ave and a second location at 3250 E Midland Rd). It offers cardiovascular, neuroscience, orthopedics, oncology, women’s health, rehabilitation, primary care, and preventive care, with an emergency department serving about 40,000 patients annually and JCAHO-certified as a Primary Stroke Center. It is part of the McLaren Health Care system (13 hospitals) and has a broader presence in Aruba and India. Contact: (989) 894-3000.

Clinic Type

Internal Medicine

Address

4818 W Professional Dr, Bay City, MI 48706

Phone

(989) 686-8100

Email

contactus@ksppharmacy.org

Opening Hours

Mon-Fri 08:00 AM – 04:30 PM; Sat/Sun Closed (lunch 12:00 PM – 1:00 PM)

Telehealth

Virtual Care Available

Services Offered

  • Internal Medicine

Team

  • Mohamed Ali, MD, MD — Physician (Internal Medicine)
  • Lily Sabouri, DO, DO — Physician (Internal Medicine)
  • Matthew Zamora, PA-C, PA-C — Physician Assistant

Insurance & Payment

Languages Spoken

FAQs

What vehicle/address is the clinic located at?

4818 W Professional Dr Bay City, MI 48706

What are the clinic hours?

Monday 08:00 AM - 04:30 PM; Tuesday 08:00 AM - 04:30 PM; Wednesday 08:00 AM - 04:30 PM; Thursday 08:00 AM - 04:30 PM; Friday 08:00 AM - 12:00 PM; Closed daily for lunch between noon and 1 PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc: 4.89 (Zocdoc)
  • Vitals: 4.7 (Vitals) (17 ratings (for Dr. Mark Ginther))
  • Birdeye: 2 stars (for Emergency Department) (46 reviews)

Patients praise

  • Individual practitioners are often described as knowledgeable, kind, and thorough
  • Some patients appreciate the clinical competence of specific doctors

Common complaints

  • Long wait times for appointments and in waiting rooms
  • Reports of rude or unhelpful office staff
  • Concerns regarding communication and bedside manner of medical staff
  • Negative experiences specifically within the Emergency Department of the broader McLaren Bay Region system

"Great Practitioner!!! Friendly and professional office staff also. Matt Zamora is the best! Zamora cares, he's kind, thorough, ..."

Zocdoc Review

"His office staff is now the worst. Prescription refills are a disaster. Wait times to see the Dr. are on minimum 1 hr. Asking his office staff for anything has never been as big a hassle as it now."

Vitals Review for Dr. Mark Ginther

"Doctor Kovala has the worst bed side manners... Embarrasses you and treats you like you’re only there for attention while you’re feeling your worst."

Birdeye Review (Emergency Department)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More internal medicine clinics in Bay City

Bay City, MI·Internal Medicine

MyMichigan Health is a nonprofit health system based in Midland, Michigan, affiliated with Michigan Medicine (University of Michigan). It serves a 26-county region with medical centers in several Michigan towns (including Midland, Alma, Alpena, Clare, Gladwin, Mt. Pleasant, Saginaw, Sault Ste. Marie, Standish, Tawas City, and West Branch) and offers home health care and physician services across 85+ specialties. The MyMichigan Physicians Group provides urgent care and medical offices, while the MyMichigan Health Foundation funds programs and equipment. As of 2023–2024, it employs over 13,200 people and operates with a revenue profile around $500M+, with key HQ at 4000 Wellness Drive, Midland, MI.

VerifiedOnline bookingSince 1984
Bay City, MI·Internal Medicine

Summary: CMG Bay City Primary Care is part of Covenant HealthCare's Covenant Medical Group (CMG) network. Covenant HealthCare is a nonprofit, multi-specialty health system based in Saginaw, Michigan, with a broad service footprint in the Great Lakes Bay Region and beyond. The organization provides primary care, specialty services, obstetrics, pediatrics, trauma care, cardiology, oncology, orthopedics, and robotic surgery across its facilities. CMG Bay City Primary Care represents Covenant’s primary care presence serving the Bay City area as part of its 4-location footprint (3 U.S. offices in Saginaw and Bay City, plus an international presence in the U.K.). Key context: - Organization: Covenant HealthCare (nonprofit, hospital/health system) - HQ: Saginaw, Michigan - Founded: 1998 - Service area: 20 counties in northeast/central Michigan - Notable services: primary care through Covenant Medical Group, high-risk obstetrics, NICU, pediatric ICU, Level II trauma center, cardiology, oncology, orthopedics, robotic surgery - CMG Bay City Primary Care aligns with Covenant’s mission to provide comprehensive care across generations in the region If you need details like exact services at CMG Bay City Primary Care, staff, or how to schedule an appointment, I can pull those specifics.

VerifiedOnline bookingSince 1998

See all internal medicine clinics in Bay City

Comparing your options?

See other internal medicine clinics in Bay City, or search the full directory by insurance, ratings, and more.

More Internal Medicine Clinics