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Clinic Type

Urgent Care

Address

4 Columbus Avenue Suite 140 Bay City, MI 48708

Phone

Fax 989-894-8544

Email

Opening Hours

Monday: 9:30 AM - 5:30 PM EDT Tuesday: 9:30 AM - 5:30 PM EDT Wednesday: 9:30 AM - 5:30 PM EDT Thursday: 9:30 AM - 5:30 PM EDT Friday: 9:30 AM - 5:30 PM EDT Saturday: 1:00 PM - 5:00 PM EDT Sunday: 1:00 PM - 5:00 PM EDT

Services Offered

  • urgent care
  • episodic care
  • treatment for illness/infection
  • STD testing
  • burn management
  • management of fractures and sprains
  • minor surgery
  • wound repair
  • employment, sports and school exams
  • diagnostic tests
  • vaccinations (flu, Hepatitis B, Tetanus)
  • TB testing
  • medicaid and medicare acceptance
  • occupational health
  • convenient care
  • medical care checkups
  • disease screening
  • prevention
  • std/sti treatment & prevention

Insurance & Payment

  • Medicaid
  • Medicare

McLaren Health Care Walk-In Clinics accept Medicaid and Medicare.

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (McLaren Health Care): 3.3/5 stars (4 reviews)
  • Birdeye (Emergency Department): 2/5 stars (46 reviews)
  • Rehab.com (McLaren Bay Region): 3.4/5 stars (934 reviews)

Patients praise

  • quick and efficient service for specific services like lab draws or medication pickup
  • praise for individual staff members for professionalism and compassionate care
  • clean and welcoming facility environments in certain departments

Common complaints

  • long wait times for care or registration
  • reports of rude or unhelpful staff in the emergency department
  • concerns regarding bedside manner and patient communication
  • instances of perceived medical errors or poor care coordination

"Doctor Kovala has the worst bed side manners of any medical “professional” I’ve ever seen... treats you like you’re only there for attention."

Birdeye (Emergency Department Review)

"At McLaren Occupational Health & Convenient Care, patients consistently rave about their positive experiences. The clinic is praised for its clean, welcoming environment and attentive staff who keep patients informed throughout their visit."

Urgent Care List (Provider Review Consensus)

"The lab people are quick to register and quick to draw blood. Hardly any wait time. Their waiting area was clean,bright,and well labeled."

MapQuest (Hospital/Lab Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Covenant MedExpress is Covenant HealthCare’s urgent care network, offering walk-in care for non-emergency conditions. It’s part of Covenant HealthCare, a nonprofit health system based in Saginaw, MI, with a broader range of services including trauma, cancer care, obstetrics, cardiology, orthopedics, neurology, and more. The organization operates MedExpress urgent care locations alongside other Covenant facilities and employs a wide team of clinicians and staff. If you’re seeking urgent care options specifically in Bay City, Covenant MedExpress locations or affiliated urgent care services within the Covenant system would be the relevant choice to consider for non-emergency, same-day medical attention.

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