Vision Quest Optical: Eye Doctors in Midland & Bay City MI
Vision • Bay City, MI
About
Vision Quest Optical is a small eye care practice with two offices in Bay City and Midland, Michigan. They offer standard eye care services and products, including eye exams, eyeglasses, contact lenses, sunglasses, and safety eyewear. Key details: - Locations: 509 S Saginaw Rd, Midland, MI 48640 and 3801 Wilder Rd, Bay City, MI 48706 - Services/products: eye exams, eyeglasses, contact lenses, sunglasses, safety eyewear - Contact: multiple local phone numbers listed; main Bay City address provided - Overview: Home of Dr. Patrick Ruggles; positioned as a trusted local eye care provider with promotions and insurance/vision care plan information on their site - Web presence: modest traffic; primarily US-based audience (Bay City/MI), with some international visit share If you’re seeking an eye doctor in Midland or Bay City, Vision Quest Optical appears to be a local option offering comprehensive eyewear and eye care services.
Clinic Type
Vision (multi-location group)
Address
Bay City: 3801 Wilder Road Suite 4, Bay City, MI 48706; Midland: 509 South Saginaw Road, Midland, MI 48640
Phone
989-778-1414 / 989-835-2020
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Opening Hours
Mon 9:30 AM – 7:00 PM; Tue 9:30 AM – 5:30 PM; Wed 9:30 AM – 5:30 PM; Thu 9:30 AM – 7:00 PM; Fri 9:30 AM – 5:30 PM; Sat Closed; Sun Closed
Services Offered
Team
Insurance & Payment
Not specified on page
Languages Spoken
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FAQs
Whether you are new to Vision Quest Optical and in need of an eye exam, or you have prescription eyewear needs, our Bay City and Midland offices welcome you.
Appointments are available Monday through Friday with evening hours; no appointment is necessary for some services (information not fully explicit on the page).
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What Patients Say
Overall sentiment across review platforms: positive
- Yelp/Yahoo: 4.0 out of 5 stars (Yelp/Yahoo) (5 reviews (Yelp/Yahoo))
- Facebook: 92% recommendation rate (11 reviews)
Patients praise
- friendly and caring staff
- personalized and attentive service
- helpful with glasses selection
- accommodating to patient needs
Common complaints
- billing and insurance processing issues
"I had the best experience yesterday at Vision Quest in Midland... Doctor Ruggles was so calming, friendly and Down to earth."
— Vision Quest Optical Testimonial"They had no idea how to bill my insurance. Told me they did not take this insurance. This was after I called my Insurance Company, they called Vision Quest and put us on a 3 way phone call."
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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Experience Your Eye Specialist (EYES) is a medical eye-care practice serving Bay City and Standish, Michigan since 2002. Located at 3941 Traxler Ct Ste 100, Bay City, with a second office at 529 S Main St, Standish, the practice is led by Drs. Tom and Janel Norfleet. The company operates as a small clinic (1 employee reported) under the medical practices industry, offering eye care services to residents of Bay and Arenac counties. Contact: frontdesk@eyesplc.com, 989-684-7121, or 989-846-6009. Web presence includes eyesplc.com, with active online presence and offices in Standish and Bay City.
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