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About

Mercy is a large American nonprofit Catholic healthcare system founded in 1871 and headquartered in Chesterfield, Missouri. It operates over 40 acute care and specialty hospitals across the Midwest, employs more than 40,000 staff and 2,400 physicians, and is the seventh-largest Catholic health system in the U.S. The provided locations list indicates Mercy facilities in Missouri (e.g., St. Louis area, Lebanon, Troy, Springfield), but there is no explicit information about an Endocrinology clinic at St. Louis Medical Tower A Suite 460 Bay Saint Louis. If you are seeking Mercy Endocrinology specifically in St. Louis Medical Tower A, you may need to contact Mercy directly or check their local hospital system listings for an endocrinology department at that address.

Clinic Type

Diabetes and Endocrinology

Address

621 S. New Ballas Road, Tower A, Suite 460A, St. Louis, MO 63141

Phone

(314) 251-4330

Email

disabilityaccommodations@mercy.net

Opening Hours

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Services Offered

  • Diabetes management
  • Endocrinology consultation
  • Nutritional education for diabetes
  • Imaging
  • Laboratory services
  • Hospital-based services
  • Diabetes education and support
  • Hormone disorders evaluation
  • Metabolic disorders evaluation
  • Thyroid disorders evaluation
  • Adrenal disorders evaluation
  • Pituitary disorders evaluation

Team

  • Mercy Endocrinology team, Not specified — Endocrinology specialists

Insurance & Payment

—

Not specified on page

Languages Spoken

—

FAQs

What is a hospital-based service?

Hospital-based services give patients expanded access to technology and expertise typically found in an acute care hospital; these services are billed separately from physician services and may affect co-pays or deductibles.

What’s a hospital-based service?

Hospital-based services give patients expanded access to technology and expertise typically found in an acute care hospital. Examples include imaging and lab services and surgery centers. Hospital-based services are billed separately from physician services, which may affect your co-pay or deductible. Check with your insurance carrier to verify coverage.

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What Patients Say

Overall sentiment across review platforms: negative

  • Google Reviews (via Birdeye): Generally negative sentiment expressed in reviews (0 official ratings on WebMD Care for the practice entity itself)

Patients praise

  • The clinic has a team of several experienced endocrinologists
  • Clinic is part of the larger Mercy network with hospital-based services

Common complaints

  • Difficulty scheduling appointments (long wait times for new patients)
  • Reports of unresponsiveness to phone calls and messages
  • Patient frustration regarding perceived lack of care and unprofessionalism

"Scheduling 7-8 months out for first time appointments! Dont waste your time! There is NO excuse for this!"

— Google Review (via Birdeye)

"Can you please just give us a reason for not responding to phone calls? ... It sounds like you as a company are neglecting patients which is dangerous for patients."

— Google Review (via Birdeye)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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