Ochsner Medical Center - Hancock
Family Medicine • Bay Saint Louis, MS
About
Ochsner Medical Center is the flagship hospital of Ochsner Health System, a large not-for-profit, academic health system based in the New Orleans metro area. It is part of a network spanning Louisiana, Mississippi, and Alabama with 47 hospitals and numerous clinics. The system employs or affiliates with over 4,900 physicians and operates the largest non-profit healthcare system in Louisiana. Ochsner Medical Center is consistently ranked as Louisiana’s top hospital and is among the largest in the country. The organization maintains multiple locations across Southeast Louisiana and beyond, including in Greater New Orleans, Baton Rouge, Shreveport, Monroe, and Lafayette, with the headquarters located at 1514 Jefferson Highway, New Orleans, LA 70121. If you’re looking for Ochsner Medical Center specifically in Hancock County or the Bay St. Louis area (Mississippi), note that the primary Ochsner exists in Louisiana; for Hancock/Bay St. Louis, you may want to verify if there is a separate Mississippi facility in that region or consider contacting Ochsner’s main Southeast Louisiana network for the closest affiliation.
Clinic Type
Family Medicine
Address
Bay St. Louis, Mississippi
Phone
8-220-5200
volunteerservices@ochsner.org
Opening Hours
Monday-Friday, 8 a.m.–5 p.m.
Telehealth
Available (virtual visits mentioned)
Emergency Care
Emergency room open 24/7; emergency line 228-467-8600
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Hancock Medical Center’s Patient Financial Services?
Open Monday-Friday, 8 a.m.-5 p.m.
How can I schedule an appointment?
Call 228-220-5200 or schedule through MyOchsner.
Does Hancock Medical Center offer same-day appointments or virtual visits?
Yes, same-day/next-day appointments and virtual visits are offered.
How do I request a prescription refill?
Call your pharmacy; have them send the refill request to Ochsner at least 3–5 working days before you run out.
What should I do in an emergency?
Call 911 or visit the nearest emergency room.
Awards & Accreditations
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 65% (recommendation rate)
- U.S. News & World Report: 85% (willingness to recommend)
- Facebook: 74% (recommendation rate) (34 reviews)
- OpenGovNY (based on local data): 4.2 stars (6 ratings)
Patients praise
- Compassionate, professional, and friendly medical staff and caregivers
- Well-organized and efficient care, particularly for procedures like blood draws and tests
- Reasonable wait times noted by many patients
- Welcoming environment and supportive front desk personnel
Common complaints
- Reports of feeling judged, dismissed, or unheard by medical providers
- Occasional delays or inconsistent communication in scheduling or follow-up
- Concerns regarding administrative processes and staff responsiveness
- Isolated experiences of perceived patient neglect or incompetence
"My elderly father had a surgical procedure today and the medical staff was phenomenal. Thanks nurse Katie, Fredia, Dr. Anthony and Dr. Morgan!! You are all true professionals."
— OpenGovNY/Patient review"The only friendly people at this hospital are at registration. Doctor wouldn't even listen to my symptoms. I was wrote off as wanting meds because I said the word "pain." All I wanted to know was what was wrong with me and how to fix it, not how to ignore it for longer with meds!!"
— OpenGovNY/Patient review"I left this appointment feeling judged, unheard, and dismissed. I sought care for severe pain... but I still felt I was being judged based on my past instead of my current medical..."
— Healthgrades/Patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ochsner Health- Hancock consistently earns top safety grade | News | seacoastecho.com — Jun 19, 2026
- New wide-bore MRI at Ochsner Medical Center-Hancock provides a more comfortable and faster MRI experience for patients | News | seacoastecho.com — Jul 25, 2025
- Ochsner facilities earn ‘A’ hospital safety grades | Ochsner Health — Nov 13, 2025
- Registered Nurse (RN) OR Circulator - Ochsner Hancock - Bay St. Louis - PRN Job Opening in Bay St Louis, Mississippi - Modern Healthcare — Jun 28, 2026
- Stacey M. Kreher, NP - Nurse Practitioner in Bay Saint Louis, MS — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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