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About

Ochsner Medical Center is the flagship hospital of Ochsner Health System, a large not-for-profit, academic health system based in the New Orleans metro area. It operates within a network of 47 hospitals and over 370 clinics across Louisiana and parts of Mississippi and Alabama, with more than 4,900 affiliated physicians. The system is headquartered in Jefferson, LA, and Ochsner Medical Center is routinely ranked as Louisiana’s top hospital. Locations include Greater New Orleans, Baton Rouge, Shreveport, Monroe, and partner sites across the Gulf South. The user query mentions Hancock Bay Saint Louis; note that Ochsner’s primary facilities are in Louisiana and nearby regions, and Hancock County (Bay Saint Louis, MS) is not listed among Ochsner’s main centers. If you’re seeking care specifically in Hancock County, you may need to consult nearby Mississippi/Northshore providers or confirm any Ochsner-affiliated outreach there.

Clinic Type

Internal Medicine

Address

Bay St. Louis, Mississippi

Phone

228-220-5200

Email

volunteerservices@ochsner.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency room: Providing 24/7 emergency care for critical illnesses and injuries. For immediate assistance, call 228-467-8600.

Services Offered

  • hospital
  • clinic
  • surgical services

Team

  • Internal medicine clinic, Internal medicine — specialty

Insurance & Payment

—

Languages Spoken

—

FAQs

To schedule an appointment, how can I schedule?

To schedule an appointment, call 228-220-5200. You may also schedule an appointment through MyOchsner.

Can I get same-day or next-day appointments or virtual visits?

We offer same-day and next-day appointments. We also offer virtual visits. If you are a new patient, your first virtual appointment is at the discretion of the provider.

How should I request a prescription refill?

If you need a prescription refill, please call your pharmacy to request it. If your pharmacist has any questions, they will contact Ochsner. The pharmacy should send your refill request to Ochsner at least three to five working days before you run out of your medication.

What should I do for symptoms before calling?

Unless otherwise directed by your doctor or provider, please call Ochsner On Call, our 24/7 nurse care advice line at 800-231-5257, for guidance regarding your symptoms. For emergencies, call 911 or visit the nearest emergency room.

Awards & Accreditations

  • Received an “A” for Fall 2025 Leapfrog Hospital Safety Grade
  • Received an "A" for Spring 2025 Leapfrog Hospital Safety Grade

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 3 out of 5 (US News) / 85% patient recommendation rate (Medicare/US News) (34 reviews (Facebook))

Patients praise

  • Friendly, kind, and professional nursing staff noted by many patients
  • Efficient and timely outpatient lab and appointment services for some users
  • Appreciation for coordinated care and ease of scheduling via the Ochsner app
  • Compassionate care during serious illnesses in the emergency department

Common complaints

  • Long wait times in the emergency department
  • Concerns regarding staff communication and attitude
  • Mixed experiences with doctor interactions and thoroughness of exams
  • Reports of facility cleanliness issues in some units
  • Difficulty getting responses to formal complaints

"Sitting here for 3 hours with broken ribs. Keep telling them I can’t breathe well. Nothing. Guess you gotta die to get treatment."

— LocalityBiz review

"I have started using Hancock Medical because of their association with Ochsner and the ease of using their app for scheduling, communication, etc. I keep going back because the staff is professional, efficient, and pleasant."

— ScoreDoc review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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