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About

Ochsner Medical Center is the flagship hospital of Ochsner Health System, a large not-for-profit, academic health system based in the New Orleans metro area. It is part of a network spanning Louisiana, Mississippi, and Alabama with 47 hospitals and numerous clinics. The system employs or affiliates with over 4,900 physicians and operates the largest non-profit healthcare system in Louisiana. Ochsner Medical Center is consistently ranked as Louisiana’s top hospital and is among the largest in the country. The organization maintains multiple locations across Southeast Louisiana and beyond, including in Greater New Orleans, Baton Rouge, Shreveport, Monroe, and Lafayette, with the headquarters located at 1514 Jefferson Highway, New Orleans, LA 70121. If you’re looking for Ochsner Medical Center specifically in Hancock County or the Bay St. Louis area (Mississippi), note that the primary Ochsner exists in Louisiana; for Hancock/Bay St. Louis, you may want to verify if there is a separate Mississippi facility in that region or consider contacting Ochsner’s main Southeast Louisiana network for the closest affiliation.

Clinic Type

Oncology

Address

Bay St. Louis, Mississippi

Phone

Emergency: 228-467-8600; General scheduling: 228-220-5200

Email

volunteerservices@ochsner.org

Opening Hours

Monday-Friday 8 a.m.–5 p.m. (Hancock Medical Center’s Patient Financial Services); Breakfast/Lunch hours shown as: Breakfast Hours: Monday-Friday 7-9:30 a.m.; Lunch Hours: Monday-Friday 11 a.m.–1:30 p.m.

Telehealth

Virtual visits available

Emergency Care

24/7 emergency care available; call 228-467-8600 for immediate assistance; emergencies: 911

Services Offered

  • hospital
  • clinic
  • surgical services

Technology & Equipment

  • colonoscopy
  • colorectal cancer screening
  • colon cancer prevention

Insurance & Payment

—

Patient Financial Services (Mon-Fri 8 a.m.–5 p.m.), Pay your bill online (link provided in extras)

Languages Spoken

—

FAQs

What services does Ochsner Medical Center - Hancock provide?

Provides hospital, clinic and surgical services in Bay St. Louis, MS.

What are the appointment scheduling options?

Same-day and next-day appointments; you can schedule through MyOchsner or call the numbers provided (228-220-5200).

How can I get a prescription refill?

Call your pharmacy to request a refill; pharmacists will contact Ochsner. Refill requests should be sent at least three to five working days before you run out.

What is the nurse care advice line for symptoms?

Ochsner On Call, 24/7 nurse care advice line at 800-231-5257.

What should I do in case of emergencies?

Call 911 or visit the nearest emergency room.

Awards & Accreditations

  • Leapfrog Hospital Safety Grade A (Fall 2025)
  • Leapfrog Hospital Safety Grade A (Spring 2025)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 65% of patients who gave a rating of 9 or 10; 61% would definitely recommend (Data based on standardized surveys)
  • U.S. News & World Report: 85% recommendation rate
  • Facebook: 74% recommend (34 Reviews)

Patients praise

  • praise for compassionate and professional staff members
  • efficient procedures for lab work and routine tests
  • general satisfaction with accessibility and ease of use of the Ochsner app/system for scheduling
  • many patients report positive experiences with emergency department responsiveness in some cases
  • welcoming environment created by front desk staff

Common complaints

  • concerns regarding facility cleanliness
  • reports of long wait times in the emergency department
  • instances of inconsistent or poor staff communication
  • perceived gaps in care quality in specific situations
  • difficulties with administrative/scheduling processes

"Sitting here for 3 hours with broken ribs... Guess you gotta die to get treatment."

— LocalityBiz Review

"My wife and I were brought in together. We were deathly sick with the flu... The staff knew exactly what to do and it showed. We knew we would be alright at that point. A patient can tell when the staff truly cares."

— LocalityBiz Review

"I keep going back because the staff is professional, efficient, and pleasant. Wait times are minimal. Multiple tests are well-coordinated. Results are available quickly."

— ScoreDoc Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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