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About

Bay St. Louis Clinic at Coastal Family Health Center (CFHC) is part of CFHC’s network of primary care facilities serving residents of all ages and backgrounds along the Mississippi Gulf Coast. CFHC provides comprehensive, patient-centered care across 14 clinics and 33 school-based sites, plus dental, behavioral health, social services, translation, and more. The Bay St. Louis location offers CFHC’s full spectrum of services through a community-focused nonprofit with 21 U.S. offices (HQ in Gulfport). For Bay St. Louis residents, it’s a local CFHC clinic option for primary care, with access to CFHC’s broad health and support services.

Clinic Type

Women’s Health

Address

109 Hospital Dr. Bay St Louis, MS 39520

Phone

228-463-9666

Email

Info@coastalfamilyhealth.org

Opening Hours

Mon-Fri 8:00 AM - 5:00 PM

Telehealth

Available

Emergency Care

Emergency services available

Services Offered

  • women's health

Insurance & Payment

  • Medicaid
  • Medicare
  • most private insurances
  • sliding scale based on income

Sliding scale based on income for eligible patients at all locations

insurance, sliding scale, cash, credit/debit (if accepted by provider)

Languages Spoken

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FAQs

What services are offered at Bay St. Louis Clinic?

Primary and preventive medicine with an array of services from wellness to chronic disease management.

Do you accept Medicaid and Medicare?

Yes, Medicaid, Medicare, most private insurances are accepted.

Is there a sliding scale for payments?

Yes, a sliding scale based on income is offered for eligible patients at all locations.

What are the clinic hours?

Monday–Friday 8:00 AM – 5:00 PM.

Where is the Bay St. Louis Clinic located?

109 Hospital Dr., Bay St Louis, MS 39520.

Awards & Accreditations

  • 5-Star Patient Satisfaction
  • Accredited Programs
  • Clinical Performance Initiatives
  • Recognition as a Patient-Centered Medical Home (PCMH)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals and WebMD: 3.7/5 for one specific provider (Dr. Shama Ishrat Shakir, MD) at the Bay Saint Louis location (No overall practice ratings or reviews found for the specific Bay Saint Louis location on major aggregator sites)

Patients praise

  • Welcoming and family-like atmosphere at some locations
  • Friendly and accommodating staff reported at some sites
  • Professionalism of specific medical providers reported by some patients
  • Positive overall organizational impact as a community health center

Common complaints

  • Difficulty with phone communication and scheduling
  • Strict enforcement of late policies despite external circumstances (like parking/construction)
  • Long wait times in waiting rooms after timely arrival
  • Staff perceived as unprofessional or unhelpful

"They schedule you for an appointment time that you CAN'T be late for so that you can sit in their waiting room for an hour or so and watch other people with no appointment get seen as soon as they walk in."

— LocalityBiz (Review of Coastal Family Health Center administration/location)

"Many patrons express their appreciation for the welcoming atmosphere at the Gulfport location. Reviewers frequently mention the friendly and accommodating staff, highlighting how they felt treated like family during their visits."

— GiveFreely (Summary of Facebook reviews for the broader organization)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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