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About

Kelsey-Seybold Clinic Baytown is part of the Kelsey-Seybold multi-specialty clinic system in the Houston area. While the page set provided highlights general information about Kelsey-Seybold (headquartered in Pearland, multiple Houston-area locations, primary care and specialty services, and a large network now under Optum), there is no specific Baytown clinic detail in the extracted content. What is relevant to your query: - Kelsey-Seybold operates 20 offices in the United States (primarily Greater Houston), offering primary care and a wide range of specialties. - They provide appointments, doctor finder, pharmacy, and virtual care. - The system emphasizes collaborative care across specialties with affiliated academic and medical partners in the Houston area. If you need precise details for a Baytown-specific Kelsey-Seybold primary care clinic (address, hours, providers, and services), I can search for the exact Baytown location and provide a concise summary.

Clinic Type

Internal Medicine

Address

Baytown Clinic, Kelsey-Seybold Clinic, Baytown, TX

Phone

713-442-1240

Email

wellness@kelsey-seybold.com

Opening Hours

Monday - Friday: 8 am - 5 pm

Telehealth

Available (Virtual Care options mentioned)

Emergency Care

24/7 Contact Center available for appointment scheduling and assistance

Services Offered

  • Internal Medicine
  • Family Medicine
  • Pediatrics
  • Primary Care

Technology & Equipment

  • Laboratory
  • X-ray
  • On-site Diagnostics
  • Flat Screen TVs
  • Free Wi-Fi

Team

  • Guerra, MD, MD — Family Medicine, Primary Care

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • UnitedHealthcare
  • Medicare Advantage plans: KelseyCare Advantage, Aetna, UnitedHealthcare and WellCare
  • KelseyCare Advantage
  • WellCare

Clinic accepts more than 50 health insurance plans and is in-network with Medicare Advantage plans including KelseyCare Advantage, Aetna, UnitedHealthcare and WellCare.

Languages Spoken

FAQs

What services does the Baytown Clinic offer?

Family Medicine, Internal Medicine, and Pediatrics with on-site laboratory and X-ray.

Is the Baytown Clinic accepting new patients?

Yes, welcoming new patients and accepts more than 50 health insurance plans.

How can I schedule an appointment?

Call 713-442-1240 or use the online scheduling options and MyKelseyOnline.

What are the clinic hours?

Clinic Hours: Monday - Friday: 8 am - 5 pm.

Is there after-hours support?

Yes, after-hours nurse hotline and 24/7 contact center available at 713-442-0427.

Commitments

  • Named the nation’s first accredited Accountable Care Organization (ACO) in 2013 by NCQA
  • NCQA designated as a Patient-Centered Medical Home (PCMH)

Awards & Accreditations

  • NCQA ACO accreditation 2013
  • NCQA PCMH designation
  • Nation’s first accredited Accountable Care Organization (ACO) in 2013 by NCQA
  • NCQA designation as Patient-Centered Medical Home (PCMH)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestAround.com: 4.8/5.0 (350 official Google reviews)

Patients praise

  • Exceptional and attentive care from specific providers like Dr. Gonzalez and Dr. Ahmed
  • Cleanliness of the facility
  • Efficient service in some instances
  • Convenient management of multiple health concerns in one location

Common complaints

  • Poor communication
  • Long wait times
  • Lack of transparency
  • Disinterested or unprofessional doctors
  • Billing concerns

"Patients who have had highly personalized and attentive care, especially from Dr. Kimberlie Gonzalez, report feeling genuinely valued and supported."

BestAround.com

"Customers have expressed frustration with doctors who seem disinterested or unprofessional, particularly when dealing with urgent matters or complex medical issues."

BestAround.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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