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Clinic Type

Laboratory Services

Address

2nd floor, West Wing

Phone

843-228-5467

Email

dha.beaufort.Beaufort-NH.list.patient-concerns-nhb@health.mil

Opening Hours

Monday – Friday 0730–1600 (Phlebotomy closed on federal holidays)

Emergency Care

Not specified (Urgent/Emergency Care links are related to other services; Laboratory does not provide emergency care information)

Services Offered

  • Phlebotomy Services
  • Clinical Pathology Services (Hematology, Chemistry, Urinalysis)
  • Laboratory testing in hematology, chemistry and urinalysis
  • specialized/non-routine testing via military/civilian reference laboratories
  • high-complexity testing (CAP accredited, DOD CLIP)

Insurance & Payment

—

The page mentions Tricare and in-network DoD benefits; specifics not listed.

$0 co-pay for DoD beneficiaries at in-network laboratories

Languages Spoken

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FAQs

Does the laboratory offer appointments?

Currently the laboratory does not offer appointments. Patient collection operates on a first-come, first-served basis.

How long are test results typically available?

Most tests are completed and reported within about 1 to 7 business days after receiving the sample; some tests take several days to weeks.

Where are test results reported?

Results are sent directly to the ordering healthcare professional; contact the PCM or MHS Genesis Patient Portal for access.

Can patients obtain copies of test results?

Contact Outpatient Medical Records Department to obtain copies.

Are walk-ins allowed for the laboratory services?

Currently the laboratory does not offer appointments. Patient collection operates on a first-come, first-served basis.

When are test results reported to the ordering provider?

Most tests are completed and reported within about 1 to 7 business days after receiving the sample; some tests take longer.

Who can receive test results?

Results are sent directly to the ordering healthcare professional; the Laboratory is prohibited from giving patient results to anyone other than licensed providers.

How can patients access their test results?

Ask your healthcare provider to contact you when your test results have been received; patients can use the MHS Genesis Patient Portal for access via https://my.mhsgenesis.health.mil/.

What should I do if I need a copy of my test results?

Contact Outpatient Medical Records Department to obtain copies of your test results.

If orders are placed by an outside provider, how should specimens be collected?

Take the laboratory orders to their recommended in-network collection site.

Is there a co-pay for tests at in-network laboratories?

There is a $0 co-pay for DoD beneficiaries at in-network laboratories.

Awards & Accreditations

  • accredited by the College of American Pathologists
  • registered under DOD CLIP to perform high-complexity testing

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google, Facebook, Foursquare): 3.9 out of 5 stars (145 reviews across multiple platforms)
  • Facebook: 74% recommend (61 reviews)

Patients praise

  • Helpful and kind staff in specific departments (including laboratory and x-ray/radiology)
  • Reliable outpatient care for routine needs
  • Informative physicians reported by some patients

Common complaints

  • Long wait times for appointments and services
  • Concerns regarding staffing professionalism and communication
  • Patient frustration over limited services (e.g., lack of emergency/urgent care)
  • Reports of inconsistent or dismissive staff behavior

"I've had more good experiences. (Such as very informative physicians, and kind staff at check-ins, the pharmacy, the laboratory, and the xrays areas)."

— LocalityBiz review

"Horrible service. As we waited, the workers walked around socializing... We waited for 2 hours when there was only 2 people in front of us. Highly disrespectful staff..."

— A Better Place review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Beaufort, SC·Laboratory Services

Beaufort Memorial Outpatient Lab at Beaufort Medical Plaza Beaufort is part of Beaufort Memorial Hospital, a nonprofit health system licensed for 201 beds serving Beaufort, Jasper, and Hampton counties. The system operates 32 physician practices, two cancer centers, and three Express Care & Occupational Health clinics. The hospital opened in 1944, is Joint Commission accredited, and employs about 530 staff with a 300+ physician medical staff. Key contact: 843-522-5200; emails: info@bmhsc.org. Main location appears at Beaufort, SC with multiple offices on Ribaut Rd and nearby facilities; the system’s headquarters and primary outpatient lab services are based in Beaufort, SC.

VerifiedOnline bookingSince 1944

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