Geriatric Health Care Services - West Virginia State List
Geriatric Care • Beckley, WV
Clinic Type
Geriatric Care
Address
—
Phone
(800) 989-8137
info@longtermcarelink.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS / NursingHomeDatabase: 1 out of 5 stars (CMS overall rating) (58 complaints (total on record))
- Birdeye / Google: 2.6 out of 5 stars (60 reviews)
- Seniors.fyi: 4.6 out of 5 stars (Note: mixed by anecdotal reports) (110 reviews)
Patients praise
- Some staff members, particularly CNAs and nurses, receive praise for being helpful or kind
- Positive experiences reported for specific departments like physical therapy
- Activities and social engagement programs appreciated by some residents
Common complaints
- Cleanliness and sanitation issues, including odors, fruit flies, and dirty floors
- Delayed or unresponsive staff when residents call for help
- Poor management, communication gaps, and administrative/coordination issues
- High volume of complaints and deficiencies recorded by official oversight bodies
- Inconsistent food quality, including cold or mediocre meals
"all through the hallways you’ll hear people yelling for help because buzzing the button does nothing. we waited over an hour and there were STILL no help in the room to move my grandma over"
— Birdeye review of Harper Mills"The physical therapy department is fantastic. Love the nursing and CNA staff. The house doctor, best ever. Unfortunately, the facility itself needs updating and the food is horrible."
— Birdeye review of Harper MillsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Elder/Adult (Homecare) | Women's Resource Center | West Virginia ... — Feb 19, 2026
- New River Health adds Sunset Drive location to expand care for families and seniors — Dec 8, 2025
- New River Health expands services with new Beckley location | Local News | register-herald.com — Nov 18, 2025
- Home and Community-Based Services (HCBS)/Waivers — Sep 9, 2025
- West Virginia Medicaid Personal Care Services Program — Apr 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More geriatric care clinics in Beckley
Summary: Right at Home North-Central WV and Upper Ohio Valley Regions provides in-home care for seniors and disabled adults across three offices in West Virginia, including Wheeling (HQ) and Morgantown. They offer customized care plans across categories such as companionship/homemaking, physical assistance, hygiene, and wellness. Services are delivered by a small team, with background checks and insurance coverage for caregivers. Available 24/7 via phone for family inquiries. If you’re seeking home care for seniors in Beckley, WV, note that this page covers North-Central WV and Upper Ohio Valley regions (Wheeling/Morgantown area) rather than Beckley specifically. For Beckley, you may want to look for Right at Home’s Beckley or southern WV listings. Key details: privately held, headquartered in Wheeling, WV; phone numbers (304) 296-6600 and (304) 296-6800; 3 offices in WV.
Comparing your options?
See other geriatric care clinics in Beckley, or search the full directory by insurance, ratings, and more.