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About

Centerstone is a nonprofit mental health and addiction treatment provider operating in the U.S. and internationally. Headquartered in Nashville, TN, it serves adults, children, families, veterans, and military personnel through a network of facilities, with seven U.S. offices and operations extending to Puerto Rico, Colombia, and Canada. For specific inquiries about the Bedford, IN location (Hillcrest Road Bedford), Centerstone’s listed U.S. offices include locations in nearby Indiana communities, with the organization reachable at general care emails and phone numbers listed on their site.

Clinic Type

Behavioral Health

Address

1315 Hillcrest Road, Bedford, IN

Phone

(877) 467-3123

Email

helpnow@centerstone.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Mobile Crisis Response, Crisis & Urgent Psychiatric Care (as listed under Services Include)

Services Offered

  • Mobile Crisis Response
  • Outpatient
  • Telephone Crisis Line
  • Addiction Recovery
  • Crisis & Urgent Psychiatric Care
  • Counseling
  • Military Services
  • Veteran Care Navigation

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • detox.net: 3.7 overall (1 review) (1)
  • ProjectKnow.com: 3.7 overall (1 review) (1)
  • recovery.com: 2.4 (24) (24)
  • Healthgrades: Not specified (review text positive)
  • Rehab.com: Not specified (negative review text)
  • Alcohol.org: Not specified (mixed review text)

Patients praise

  • Some reviewers describe staff as professional/compassionate and taking time to answer questions
  • Some reviewers say counselors are nice
  • Outpatient mental health/substance use services are offered at the Bedford Hillcrest Road location

Common complaints

  • Reports of negligent/profoundly damaging care and a therapist abandoning/canceling
  • Questions about counselor training and friendliness impacting effectiveness
  • Mixed/low ratings on at least some review platforms

"“My experience with Centerstone during a severe mental health crisis was negligent and profoundly damaging.”"

— Rehab.com (Centerstone - Bedford, IN)

"“Counselors are really nice. Not sure they all have had training they should… If a few were friendlier they would be more effective.”"

— Alcohol.org (Centerstone Bedford - Hillcrest Road)

"“Very professional. Good listener and takes time to answer questions. Compassionate.”"

— Healthgrades (Centerstone of Indiana, Bedford, IN)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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