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Clinic Type

Family Medicine (multi-location group)

Address

5232 Colleyville Blvd Ste 100, Colleyville, TX 76034; 2740 TX-360 Ste 100, Grand Prairie, TX 75050; 620 S Main St Ste 240, Keller, TX 76248; 925 E Southlake Blvd Ste 100, Southlake, TX 76092; 925 E Southlake Blvd Ste 270, Southlake, TX 76092

Phone

817.912.9920

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

true

Services Offered

  • Primary care
  • Family medicine
  • Preventive care
  • Immunizations
  • Annual physicals
  • Chronic condition management (diabetes, hypertension, high cholesterol, CHF)
  • Sore throat and cold/flu care
  • Minor injuries and possible broken bones
  • Mammograms and colorectal screenings

Team

  • Baylor Scott & White Colleyville Family Medicine and Pediatrics — Location / Clinic
  • Baylor Scott & White Family Medical Center - Riverside — Location / Clinic
  • Baylor Scott & White Family Medicine - Keller — Location / Clinic
  • Baylor Scott & White Southlake Family Medicine — Location / Clinic
  • Baylor Scott & White Urgent Care - Southlake — Location / Clinic

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Better Business Bureau: 1.44 out of 5 (Not explicitly stated in source (aggregated rating))
  • PissedConsumer: 1.5 out of 5 (25 reviews)

Patients praise

  • Professional and attentive staff in some specific clinics
  • Thorough medical care when appointments are successfully secured
  • Helpful phlebotomy and support staff experiences

Common complaints

  • Frustration with billing practices and unexpected charges
  • Difficulties with appointment scheduling and responsiveness
  • Complaints regarding customer service and staff communication

"The billing is a nightmare. Annual check up with blood work leads to extra charges you get to fight with your insurance and them over."

— Better Business Bureau

"ER staff were disrespectful and rude... Baylor failed to give informed consent, which includes the cost of the procedure."

— PissedConsumer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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