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About

Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) is a private Hospitals and Health Care company based in Braintree, MA, with 4 U.S. offices and 358 employees. They operate in the physical therapy space (NAICS 62, 621; SIC 80, 809) and have annual revenue around $22.3M. Key contact options: info@baystatept.com, phone numbers (866) 296-2778, 1-617-282-8080, or +1 978 767 8343. Main headquarters: 703 Granite St, Suite 300, Braintree, MA 02184. Presence includes Dorchester Center and Abington locations; listed other offices include Randolph and Brockton Ave, MA. Notably, there is no explicit New Bedford office listed in the provided data. If you’re specifically seeking a Bay State PT location in New Bedford or Bedford, MA, this page does not confirm one; you may want to contact them directly or check their official site for the most current location map.

Clinic Type

Physical Therapy

Address

81 Coggeshall Street, New Bedford, MA 02746

Phone

(508) 300-9075

Email

MANewBedfordClinic@baystatept.com

Opening Hours

7:00 AM - 7:00 PM (Mon) / 8:00 AM - 7:00 PM (Tue–Wed) / 7:00 AM - 7:00 PM (Thu) / 8:00 AM - 5:00 PM (Fri) / 8:00 AM - 12:00 PM (Sat) / Closed (Sun)

Telehealth

Not explicitly specified

Emergency Care

Not specified

Services Offered

  • Geriatric physical therapy
  • Sports physical therapy
  • Dance medicine
  • Pediatric physical therapy
  • Post-concussion therapy
  • Vestibular therapy
  • Manual therapy
  • Trigger point therapy
  • Balance and gait disorders
  • Motor vehicle accident injuries
  • Work injuries
  • Cupping
  • Dry needling
  • Electrical stimulation
  • Ergonomics
  • IASTM
  • Joint mobilization
  • Kinesio Taping
  • Post-surgery rehab
  • Pre-surgical rehab
  • Therapeutic exercise

Technology & Equipment

  • Dry needling
  • Electrical stimulation
  • IASTM
  • Kinesio Taping
  • Joint mobilization
  • Manual therapy
  • Therapeutic exercise

Team

  • Kelsey M. — Physical Therapist

Insurance & Payment

  • Aetna
  • Automobile Accident
  • Blue Cross Blue Shield
  • Cigna
  • CCA (Commonwealth Care Alliance)
  • Fallon Health
  • HarvardPilgrim HealthCare
  • Health Plans Inc
  • Mass General Brigham Health Plan
  • Mass Health (most locations)
  • Medicare
  • Molina
  • Network Health - Tufts Public
  • PHCS (Private Healthcare Systems)
  • Railroad Medicare Providers
  • Tricare
  • Tufts Health Plan
  • UMR
  • Tufts Health Plan Network Health
  • UnitedHealthcare
  • US Family Health Plan
  • Wellpoint
  • WellSense
  • Workers’ Compensation Management Bureau

In-network for most insurance plans.

Pay Now, Pay at visit, Pay now/online (Pay Now landing), Contact for billing options

Languages Spoken

  • English

Pricing

  • Hours-based scheduling; visit cost not specified

Current Offers

First visit discount — null

FAQs

Do you accept my insurance?

In-network for most plans; contact for specifics.

How do I schedule an appointment?

Visit the clinic or call to schedule an appointment.

What should I bring to my first appointment?

First appointment preparations are discussed on the site; bring any relevant medical information and insurance details.

Are there any new patient intake forms I need to fill out before my first appointment?

Yes, new patient forms are available online via the clinic's site.

Does insurance cover my treatment?

Insurances are accepted; the clinic is in-network with many plans.

How many sessions will I have?

The number of sessions varies by treatment plan and patient needs.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Bay State PT Location Site (New Bedford): 5 out of 5
  • Yelp (Brand-wide): 4.3 out of 5 (285 reviews (Brand-wide))
  • Better Business Bureau (Corporate profile): A+

Patients praise

  • Professional and courteous staff
  • Thorough understanding of patient needs
  • Helpful and encouraging environment
  • Effective pain relief and treatment outcomes
  • Strong problem-solving abilities

Common complaints

  • General business complaints can exist at a corporate level, though specific branch-level negative experiences were not prominently featured in the search results for these two locations.

"All staff members are pleasant. Therapist know there job and what the patients needs are thoroughly."

Bay State Physical Therapy New Bedford Location Site

"Staff were so helpful. They were encouraging, great problem solvers, listened to my concerns and made adjustments accordingly. Friendly, funny, ..."

Bay State Physical Therapy Bedford Location Site

"I highly recommend Lydia at Bay State Physical Therapy. She is courteous, professional, and did an amazing job helping my pain go away."

Yelp (Bedford)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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