New Bedford Community Health Center
Urgent Care • Bedford, MA • Since 1979 • 1 Urgent Care Center within NBCH locations
About
Summary: New Bedford Community Health Center (NBCHC) is a nonprofit, patient-centered medical home serving southeastern Massachusetts since 1979. It offers comprehensive care across medical, urgent care, behavioral health, addiction counseling, dental services, nutrition and wellness, and diagnostic services (mammography, radiology, labs). NBCHC emphasizes equitable, culturally competent care for all, regardless of ability to pay, and operates four offices in the New Bedford area, with its headquarters at 874 Purchase St, New Bedford, MA 02740. Services include primary care (adult and pediatric), urgent care, addiction treatment, and insurance enrollment support. Contact: 508-992-6553.
Clinic Type
Urgent Care
Address
Urgent Care Center, New Bedford Community Health Center
Phone
+1-508-992-6553
info@gnbchc.org
Opening Hours
Evening and weekend hours; walk-in, first-come, first-served; open when not open with on-call staff 24 hours
Emergency Care
directs to nearest Emergency Department or call 9-1-1 for life-threatening conditions
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
When should I go to NBCH Urgent Care instead of the ER?
For illnesses and injuries urgent but not requiring ER level care; use ER for life-threatening conditions.
How are visits scheduled?
Walk-in visits are first-come, first-served.
What conditions do you treat at Urgent Care?
We primarily treat illnesses and injuries requiring immediate care, but not serious enough to require an ER visit.
When is the Urgent Care open?
Evening and weekend hours are available for convenience; if not open, medical staff are on call 24 hours a day.
How can I contact the Urgent Care by phone?
Please call +1 (508) 992-6553 to be connected with the answering service.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Charity Navigator: 4-star charity rating (accountability/finance) (Not applicable (Organization-level))
- Facebook: 64% recommendation rate (9 reviews)
Patients praise
- Accessibility of services regardless of ability to pay
- Some patients report positive interactions with individual providers and dedicated staff
- Comprehensive range of services available in one location
Common complaints
- Long wait times for appointments and walk-in services
- Concerns regarding staff attitude and customer service communication
- Frustration with administrative processes, such as appointment cancellations and record-keeping errors
- Perception of inconsistent quality of care
"I've been waiting for this appointment for months and they tell me it's been canceled... They haven't even notified me that my appointment is canceled."
— Online Patient Review"This place is the worse, the nurses think there very important and there always with their attitude. Like if you are miserable at your job go look for a better one."
— Online Patient Review"Finally I was seen by J.Read what an awesome person she is she listened to me evaluated me..."
— Online Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Bedford High School-based community health center to open — Sep 8, 2025
- BayCoast Bank commits $100K to New Bedford health center expansion — Jul 7, 2026
- New Bedford Community Health Receives $1.5 Million Lead Gift from The Manton Foundation to Expand Access to Primary Care — Aug 21, 2025
- Rockland Trust Invests $150,000 to Expand Primary Care at New Bedford Community Health — Jan 12, 2026
- New Bedford Community Health expanding. Take a look behind the scenes — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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