Swansea - WellNow Urgent Care
Urgent Care • Belleville, IL • Since 2012 • 1 in Swansea, IL locations
About
Summary: WellNow Urgent Care is a private urgent care network (formerly Five Star Urgent Care) with walk-in treatment across Illinois, Indiana, Michigan, New York, and Pennsylvania, including locations in or near Swansea/Belleville. The company was founded in 2012, is headquartered in Chicago, IL, and operates as a Hospitals and Health Care provider with rapid testing and various health services. They have 3 U.S. offices listed, and a presence on LinkedIn with a notable following. The Swansea area target appears to be part of their New York or nearby service footprint, consistent with WellNow’s multi-state urgent care model. If you’re looking for Swansea-specific hours or services, check the WellNow site or local Lewiston/Belleville area listings for exact Swansea, NY/MI/PA equivalents.
Clinic Type
Urgent Care
Address
2524 N Illinois St, Swansea, IL 62226
Phone
(618) 619-2651
wn5237@wellnow.com
Opening Hours
Open 7 days a week; hours not specified on the snippet
Telehealth
Available via WellNow Virtual Care
Emergency Care
Call 911 for true emergencies
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
No specific insurer list provided; mentions
Cash, Credit Card, Debit Card, WellNow Financing (if available), Credit, Debit Cards
Languages Spoken
Pricing
Current Offers
First Visit Discount — not listed
FAQs
Do I need an appointment?
Walk-ins welcome; no appointment or referral required.
What should I bring?
Health insurance card (if using insurance), photo ID, and list of current medications.
Do I need an appointment to visit a WellNow Urgent Care facility?
You can walk into any WellNow location without an appointment or referral. You may also check in online at a WellNow center of your choice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.2/5 stars (482 reviews)
- Solv: 3.19/5 stars (1,337 reviews)
Patients praise
- Professional, friendly, and knowledgeable medical staff
- Clean and modern facility environment
- Efficient service and quick diagnostic process for many patients
- Good alternative for non-emergency situations when primary doctors are unavailable
Common complaints
- Longer than normal wait times
- Billing and insurance payment requirements before being seen
- Inconsistent patient experiences regarding speed and efficiency
"The doctor and assistant were awesome they made my child feel safe! Very knowable and keen to my child’s needs!!! 1000/10 great service"
— Birdeye User Review"I have visited WellNow Urgent Care 3 times now and every time is a failure. On my first visit, they left me waiting in the patient room for over an hour ..."
— Yelp User Review"My insurance doesn’t have a co-pay for urgent care visits yet they hit me with a $60 charge before they would see me. I walked out and went to a different urgent care."
— Birdeye User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Karen M. Kresevic, PA - Physician Assistant in Berwyn, IL — May 14, 2026
- Associated Physicians to reopen Swansea office by March | Belleville News-Democrat — Jan 16, 2026
- WellNow Urgent Care Unified Patient & Partner Data on Health Cloud - Cloud Creations - Salesforce Solutions — Feb 18, 2026
- Hamilton College study finds WellNow Urgent Care expansion improves access and reduces strain on emergency rooms — Apr 22, 2026
- 🏥 Multiple Healthcare Jobs in Belleville, IL – Up to $85/hr - NewsBreak — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Belleville
Summary: Belleville Family/Convenient Care Center is part of SIHF Healthcare, a nonprofit network of over 30 health centers across 11 Illinois counties. SIHF Healthcare provides comprehensive primary and specialty care (family medicine, pediatrics, women's health, behavioral health, dental, cardiology, ENT, nephrology, OB/GYN, etc.) with a focus on accessible care for all, including underserved populations. The Belleville location operates as a convenient care/primary care center within this network, offering patient-centered medical services and serving as a medical home for local residents. SIHF is headquartered in Sauget, IL, founded in 1985, and employs around 160 providers across more than 4 U.S. offices, including locations in Belleville/Sauget (IL) and East Saint Louis, with additional presence in New York. For more details, visit sihf.org or contact the main lines.
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