Primary Care at Factoria - Bellevue, WA - UW Medicine
Family Medicine • Bellevue, WA • Since 1962
About
UW Physicians is the non-profit practice group within the UW Medicine family, linking more than 1,800 physicians and healthcare professionals across UW Medicine’s network (including Harborview, UW Medical Center, UW Neighborhood Clinics, Northwest Hospital, Valley Medical Center, and related partners). UW Physicians provides primary and specialty care through UW Medicine, with the UW School of Medicine recognized for top-ranked primary-care training. The page outlines the organization’s mission, scope, and connections to affiliated centers (e.g., Seattle Cancer Care Alliance) and highlights its Seattle, WA headquarters and long-standing history since 1962. For specific “Primary Care at Factoria” in Bellevue, WA, this page confirms UW Medicine’s broader primary care network but does not provide location-specific details for Factoria Bellevue; you may need to visit UW Medicine’s site or contact their Bellevue/Factoria locations directly for exact primary care physicians, hours, and services.
Clinic Type
Family Medicine
Address
13231 SE 36th St., Suite 110, Bellevue, WA 98006
Phone
206.520.1099
adasitecoorduwmcnw@uw.edu
Opening Hours
Appointments six days a week; hours not specified; telehealth available; 24/7 advice via after-hours nurse line; general telemedicine by secure video
Telehealth
Yes; telemedicine visits by secure video
Emergency Care
If symptoms worsen or medical emergency, call 911 or go to nearest emergency room.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
We accept most major insurance plans
Languages Spoken
FAQs
What services are available at this location?
Acupuncture, Acute illness and injury, Behavioral healthcare, COVID-19 vaccine, Children's care, Chronic disease management, Diet and nutrition, Family medicine, Family planning, Gynecology, IUD and nexplanon placement, Immunizations, Integrated behavioral health, Internal medicine, Minor skin procedures, On-site laboratory, Patient education and support resources, Podiatry, Pregnancy testing, Prenatal care, Preventive medicine, Preventive screenings, Routine diabetes care, Travel medicine.
Do they offer same-day or urgent care options?
Appointments are available six days a week, including evenings and same-day appointments.
Is telemedicine available for this clinic?
Yes, telemedicine visits are available by secure video.
What is the acceptance of MyChart for patient communications?
Medical advice is available 24/7 via MyChart to message your care team, or call during business hours for a callback.
What languages are spoken by clinic providers?
Providers speak languages including Hindi, Mandarin Chinese, Spanish, Taiwanese and French.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (referenced): 2.3/5 (62 reviews (BestProsInTown))
- Zocdoc: 5.0/5 (73 reviews)
Patients praise
- High satisfaction with the quality, expertise, and compassion of individual healthcare providers and doctors
- Convenient location and availability of some same-day or urgent appointments for acute needs
- Friendly clinic staff in some instances
- Highly positive reviews for specific clinicians like Geraldine Lee, MSN, ARNP
Common complaints
- Significant difficulty in scheduling appointments with long wait times for availability
- Frustrating and inefficient phone service and communication issues
- Concerns regarding lack of follow-up or continuity of care after diagnoses
- Occasional reports of impersonal or dismissive bedside manner
- Reports of office delays and scheduling running behind schedule
"However, it takes 3-6 months to get in to see my doctor so Im never able to get help with new issues, just with annual wellness visits. What really frustrates me though is that even though I cant see my doctor when I need to, because he is so busy, they are making him accept new patients."
— UW Medicine Primary Care at Factoria patient review"Can’t say enough about the doctors. Great care. Lousy service. Deal with the doctors directly and you shouldn’t have any issues."
— UW Neighborhood Factoria Clinic patient review"Geraldine is the best, down to earth, good listener, caring and honest and realistic about expectations. I am happy to have her as my health care provider."
— Patient testimonial for Geraldine Lee, MSN, ARNPSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Inside a Bellevue Doctor’s New Approach to Primary Care—Time, Personalized Care - Downtown Bellevue Network — May 18, 2026
- Where to Dispose Unused Medications in Bellevue, WA? — Apr 10, 2026
- Dr. Kim Pruess Nevins, MD - Internist in Issaquah, WA | Healthgrades — Apr 5, 2026
- Swedish Greenlake Primary Care Clinic opens with family, pediatric and senior care — Nov 24, 2025
- Kinwell Primary Care: Expanding Access, Delivering Value - Premera Producers (WA) — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Bellevue
Summary: Overlake Medical Center & Clinics is a nonprofit, 349-bed hospital in Bellevue, Washington (east of Seattle), founded in 1960. It operates a network of primary care, urgent care, and specialty clinics across the Eastside, including Overlake Clinics in Bellevue. The system emphasizes primary and urgent care, with affiliated clinics and a patient-oriented care model. The hospital has a Level III Emergency Department, a Da Vinci surgical robot, and an array of specialized services (internal medicine, orthopedics, cardiology, oncology, rehabilitation, radiology, and more). Key contact: info@overlakehospital.org; main phone: (425) 688-5000. Website: overlakehospital.org.
Bellevue Family Practice, P.C. is a private medical practice based in Bellevue, Nebraska, offering hormone replacement therapy and lifestyle interventions for women, alongside general services such as gynecology, physicals/exams, lab work, x-ray, minor surgical procedures, fracture care, arthritis/joint injections, and anti-aging therapy. The practice emphasizes providers with specialized training in hormone therapy and operates three offices in Bellevue. Key details: small team (3 employees), contact number 402-292-9170, homepage bellevuefamilypractice.com, services include gynecology and anti-aging, and a focus on hormone and lifestyle interventions for women.
Comparing your options?
See other family medicine clinics in Bellevue, or search the full directory by insurance, ratings, and more.