Swedish Urgent Care Factoria
Urgent Care • Bellevue, WA • 1 (Factoria Urgent Care) locations
Clinic Type
Urgent Care
Address
3900 Factoria Blvd SE, Suite A, Bellevue, WA 98006
Phone
206-320-2001
media@swedish.org
Opening Hours
8 a.m. - 8 p.m., 7 days a week
Telehealth
Available via ExpressCare Virtual
Emergency Care
For life-threatening emergencies call 911 or go to the nearest ER
Services Offered
Technology & Equipment
Insurance & Payment
We recommend verifying your specific insurance plan is accepted prior to your visit.
Payment due at time of visit, Uninsured options via Swedish Access Care or prompt pay discounts, Financial assistance available with Swedish Access Care or prompt pay discounts
Languages Spoken
FAQs
What do you treat?
Allergies and asthma; Bronchitis, colds and coughs; Burns and bites; COVID-19 symptoms and testing; Dehydration; Eye and ear infections; Fever and flu; Fractures; Hives and rashes; Minor cuts needing stitches; Nausea and vomiting; Onsite X-ray; Respiratory and sinus infections; Sprains, strains and athletic injuries; STI/STD screening and treatment; Strep throat; Uncomplicated back and neck injuries; Urinary tract infections; Wounds and skin infections.
Do I need an appointment?
Walk-ins are accepted; reservations are available online.
What are the hours for Swedish Urgent Care – Factoria?
8 a.m. - 8 p.m., 7 days a week.
Do you accept walk-ins or reservations?
We accept walk-ins and online reservations. Walk-ins are first come, first served.
What services are offered at this location?
Urgent care for non-life-threatening illnesses and injuries, onsite X-ray, treatment for conditions such as fever, cough, fractures, sprains, infections, and more.
Do you treat COVID-19 symptoms or testing?
Yes, we treat COVID-19 symptoms and offer testing for those with symptoms (not asymptomatic testing at this location).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Various aggregators (Birdeye, UrgentCareMap): 3.9/5 stars
- Apple Maps: 3.8/5 stars (18 reviews (via Yelp))
Patients praise
- Efficient and streamlined online booking process
- Clean and modern facility environment
- Skilled, kind, and attentive medical staff (nurses and physicians)
- Easy access and parking convenience
Common complaints
- Inconsistent communication regarding wait times and availability
- Frustration over walk-in versus appointment policies
- Reports of unprofessional or dismissive staff behavior in isolated instances
- Long waits despite having an appointment
"The physicians are kind and skilled, the facility is clean... Easy to park, pleasant front desk staff."
— Puget Sound Consumers' Checkbook"Poor communication on wait times by front desk person. Was told 1 hour wait which was fine. 2 hrs later, still not seen."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Our family physicians provide care for all ages — including pediatrics, women’s health, family medic — Nov 18, 2025
- “You are going to get the TLC you need from this team. It’s world-class care.” — May 6, 2026
- Providence Swedish to trim residency slots, citing looming Medicaid cuts | The Seattle Times — Jul 2, 2026
- Bellevue Readies Draft Policies for Factoria as Eastside Office Rents Climb and Mall Redevelopment Advances | Kidder Mathews — Apr 22, 2026
- Swedish's hypertension clinic helps patients manage a complex condition — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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