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About

Summary: - Summit Medical Group Oregon – Old Mill District is part of Summit Health, a physician-led, patient-centric network offering primary, specialty, and urgent care in Bend, Oregon. - Location: Two Bend offices - 815 SW Bond St, Bend, OR 97702 - 1501 NE Medical Center Dr, Bend, OR 97701 - Services: General primary care, specialty care, urgent care; specific details about endocrinology are not provided on the page. - Key facts: Headquarters in Bend; appears under aliases Bend Memorial Clinic; broad medical network with patient-centric care. - Web presence: ~18.9k monthly visits; strong US presence; bounce rate 0.6%. User-focused note on endocrinology: The provided content does not list endocrinology as a specific specialty or endocrinology-focused providers. If you’re seeking an endocrinologist within Summit Health Oregon, you may want to contact the offices directly or check the site for a current list of specialties and providers.

Clinic Type

Endocrinology

Address

Eastside Clinic Bend, Oregon; Redmond Specialty Clinic Redmond, Oregon

Phone

541-382-2811 ext. 1610

Email

mychart@bmctotalcare.com

Opening Hours

Monday – Friday 8:00 am – 5:00 pm (Eastside Clinic Bend, Oregon; specific hours may vary by location)

Emergency Care

An endocrinology provider is available by phone to handle endocrinology emergencies only.

Services Offered

  • Endocrinology
  • Diabetes management
  • Thyroid disorders
  • Osteoporosis
  • Pituitary disorders
  • Reproductive disorders
  • Adrenal gland dysfunction

Technology & Equipment

  • MyChart online patient portal
  • insulin pump injections (historical)

Team

  • Endocrinology providers — Specialty providers

Insurance & Payment

Languages Spoken

FAQs

Do you require a referral for new patient visits?

Yes, a referral is required for all new patient visits.

An appointment is required for all visits.

If you need to cancel your appointment, we ask that you give us at least 24 hours’ notice. Not showing up for an appointment may result in a no-show fee or dismissal from the practice.

What should I bring to my diabetes visit?

- If you have diabetes, bring your glucometer and/or home blood sugar glucose log - Outside test results related to why we are seeing you - Current medication bottles or a detailed list, including doses and timing - Insurance card and photo ID

Can refills be authorized after hours?

We cannot authorize refills if you have not been seen for a planned office visit. Prescription requests will not be accepted after hours except for medical emergencies. Please allow 72 hours for your provider to approve refills outside office visits.

How can I access my medical information online?

Access your medical information online through MyChart, our secure online patient portal. Request an activation code online or during your next appointment.

What should diabetes patients expect in after-visit summaries?

For our diabetes patients, we will give you written instructions regarding what to do for high and low blood sugars in your after-visit summary, which can also be viewed on Summit Health MyChart.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Mark Burge): 4.0/5.0 (4 ratings)
  • Sharecare/WebMD (Tonya Koopman, NP): 2.5/5.0 to 3.7/5.0 (3-6 ratings (Tonya Koopman, NP))
  • WebMD (Dr. Nicholas Williams): 4.5/5.0 (5 ratings)
  • Healthgrades (Dr. Travis Monchamp): 4.1/5.0 (32 ratings)
  • Birdeye (Summit Health - Eastside): 4.5/5.0 (912 reviews)

Patients praise

  • Professional and knowledgeable medical care from specific providers
  • Effective communication and thorough explanations from doctors
  • Kind and efficient medical staff in certain instances

Common complaints

  • Frustration with administrative processes and referral systems
  • Concerns regarding billing practices and financial policies
  • Mixed reviews for certain providers specifically within the group

"Dr. Eden is the best.. she listens. Is through. & helps me sort thru what I need to do to be responsible for my diabetes."

Vitals (Dr. Eden M. Miller)

"These people will gatekeep your doctor... for a bill from three or more years ago... It's all about the money for summit health."

Birdeye (Summit Health - Eastside)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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