Benton Harbor - WellNow Urgent Care
Primary Care • Benton Harbor, MI • Since 2012 • 1 location in Benton Harbor, MI locations
About
Summary: - WellNow Urgent Care is a private chain of walk-in urgent care clinics (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, rapid testing, and other health needs. - Company basics: founded 2012, headquarters in Chicago, IL, with presence in the United States and Canada; operates as part of a private health care group employing around 703 people and generating approximately $175.9 million in annual revenue. - Locations: primary corporate offices are in Chicago (HQ at 311 N Green St, Chicago, IL 60607). The provided highlights do not list a Benton Harbor location. - If you’re specifically seeking Benton Harbor, MI: the summary data here does not confirm a Benton Harbor WellNow location; you may want to check WellNow’s official site or a current location finder for Benton Harbor, MI.
Clinic Type
Primary Care
Address
1803 M-139, Benton Harbor, MI 49022
Phone
(269) 487-3021
wn5242@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (WellNow Virtual Care available)
Emergency Care
If you have a true emergency, call 911 immediately
Services Offered
Technology & Equipment
Insurance & Payment
—
credit cards, debit cards, cash (implied by “We accept credit and debit cards”), Credit
Languages Spoken
Pricing
Current Offers
No Insurance? No problem.
FAQs
Do I need an appointment?
No appointment and no referral is required. Walk in or check in online.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.3 out of 5 stars (610 total reviews)
Patients praise
- Friendly and professional medical staff
- Thorough and compassionate medical care
- Efficient appointment processes historically
- Convenient, accessible location for urgent needs
Common complaints
- Issues with billing policies, including outsourcing and payment processes
- New check-in/payment procedures perceived as inconvenient
- Long wait times for walk-in patients
- Perceived impersonal or hurried staff interactions
- Cleanliness concerns in patient rooms
"Great care provided by the staff, however their billing policy is totally wrong when it comes to my copay and insurance. More of a corporate issue is what this is."
— Patient Review via LocalityBiz"The facility is fine, but the billing is awful. The company outsources the billing (outside the US)."
— Patient Review via Yelp/Yahoo Local"As a walk in I waited for 3 hours. Was asked to pay prior to being seen, which I did pay in full. Was finally seen by an impersonal, hurried Nurse ..."
— Patient Review via SolvHealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- RIVERWOOD CENTER - 1485 M 139, Benton Harbor, Michigan - Yelp — Jul 9, 2026
- Compare Blood Testing Labs in Saint Joseph, MI — Feb 11, 2026
- COVID Testing & Rapid Testing Near Me in Baroda, MI - Solv Health — May 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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