Riverwood Center – Benton Harbor, Michigan
Substance Abuse Treatment • Benton Harbor, MI • Since 1975
About
Riverwood Center is a private, government-affiliated mental health and substance use treatment provider based in Benton Harbor, Michigan. Founded in 1975, it operates as a certified community behavioral health clinic offering compassionate services across mental health, substance use disorder, and wellness for children, families, and adults to support recovery and stronger communities. The center has 9 offices nationwide (all in the United States) with its headquarters at 1485 M 139, Benton Harbor, MI 49022. Key details: - Industry: Mental Health Care - Type: Government Agency / Private ownership - Headquarters: Benton Harbor, MI - Founded: 1975 - Revenue: ~$36.9M; Staffing: ~41 employees - Contact: 269-684-4270; main inquiries at customerservice@riverwoodcenter.org - Locations: 9 offices including 1485 M 139 and 1613 M 139 in Benton Harbor and nearby St. Joseph, MI; HQ at 1485 M 139, Benton Harbor.
Clinic Type
Substance Abuse Treatment
Address
Riverwood Center, Benton Harbor, Michigan
Phone
269-925-0585
compliance@riverwoodcenter.org
Opening Hours
Mon-Fri 8:30am-5:00pm
Emergency Care
24/7/365 Crisis Line; 988; 911
Services Offered
Insurance & Payment
—
Not provided
Languages Spoken
FAQs
What services are offered?
- Individual, Group, and Family Therapy - Behavior Health Urgent Care - Case Management - Crisis Residential Services - Whole-Person Care - Psychiatric Services - Self-Determination - Substance Use Disorder Services - And More!
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovery.com and Rehab.com: Approximately 2.4 - 2.5 out of 5 stars (~42-46 reviews across major aggregator sites)
- Healthgrades: 3.0 out of 5 stars (1 review)
- Recovered.org: 3.3 out of 5 stars (Recovered Trustscore)
Patients praise
- Some patients find the environment safe and staff helpful
- Accessible community-based care for those needing mental or substance abuse support
Common complaints
- Perceived lack of compassion, understanding, or patient-centered care
- Reports of inadequate communication, unresponsive service, and difficult scheduling policies
- Concerns regarding medication management and limited access to therapy services
"They dont care about their patients and refuse to provide therapy in addition to psychiatry. They have single handedly caused my brother to have multiple mental health relapses..."
— FindRehabCenters.org (User review)"A very comfortable and safe space for anyone seeking help with mental or substance abuse. The staff is very understanding and helps you on top of making you feel comfortable."
— FindRehabCenters.org (User review)"I am sad for the lack of understanding and compassion or the unwilliness to help meet in the middle or figure a solution for it."
— Healthgrades (User review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Contact Us - Riverwood Center — Oct 26, 2025
- About – Riverwood Center — Oct 26, 2025
- RIVERWOOD CENTER - 1485 M 139, Benton Harbor, Michigan - Yelp — Jul 9, 2026
- Mental Health Support - Riverwood Center — Oct 26, 2025
- Request Services - Riverwood Center — Oct 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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