CHI Saint Joseph Medical Group - Primary Care - Berea, KY
Family Medicine • Berea, KY • Since 2019
About
CHI Saint Joseph Medical Group – Primary Care in Berea, KY is part of the CHI Saint Joseph Health system (CommonSpirit Health). The Berea primary care location operates within a large Kentucky health system featuring multiple hospitals and clinics (including Saint Joseph Berea) and a broad array of services across 35 counties. The system emphasizes faith-based, community-oriented care with regional network connectivity to other Saint Joseph locations in Kentucky (e.g., Saint Joseph East, Saint Joseph London, Saint Joseph Jessamine, etc.). As part of a large nonprofit health system, Berea primary care benefits from integrated access to hospital services, specialty institutes, and home health resources within the Saint Joseph Health network.
Clinic Type
Family Medicine
Address
2750 Battlefield Memorial Highway, Berea, KY 40403
Phone
(859) 986-0302
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.commonspirit.org/find-a-location/chi-saint-joseph-medical-group-primary-care-3874
Telehealth
Yes. Virtual visits available for new and existing patients using Zoom.
Emergency Care
Emergency services available
Services Offered
Technology & Equipment
Team
Insurance & Payment
All insurance copays, coinsurance and deductibles are due at the time of service. Please be prepared to settle these before you leave our office.
Pay at visit, Billing and insurance information available; copays collected at visit; bill pay
Languages Spoken
Pricing
FAQs
What services are offered at CHI Saint Joseph Medical Group – Primary Care – Berea?
Comprehensive family medicine services for all ages, chronic condition management, wellness support, preventive care, immunizations, screenings, and vaccinations.
What do I need for a virtual visit?
An internet-enabled device (smartphone, tablet or computer) with a camera and speaker. If using cellular data, check with your carrier for potential charges. Depending on your visit, a thermometer, blood pressure monitor or flashlight may be helpful. We recommend choosing a private space with a strong internet connection.
What insurance do you accept?
We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service. Please be prepared to settle these before you leave our office.
How do I billing inquiries contact?
For billing inquiries, please call (877) 941-7127.
Can I make a virtual appointment?
Yes. Virtual visits are available to new and existing patients using Zoom. New patients should call (859) 313-2255 to schedule an initial in-person visit.
How do I access the patient portal?
Access the patient portal to view lab results, message your provider and more. Ask us for sign-up details at your next appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (practice page for CHI Saint Joseph Medical Group Primary Care: Berea, KY): 4.7–4.9 (provider ratings shown) (not stated on practice page ("Be first to leave a review" shown))
- Vitals (Dr. Jessica Pennington): 4.7 (49 ratings; 26 written reviews (as displayed))
- U.S. News (Primary Care Physicians at St. Joseph Berea): Patient Experience 4.6 / 5 (also shows multiple entries with 5.0 / 5 and lower)
Patients praise
- High provider ratings on Vitals for primary care clinicians (e.g., 4.7 and 4.8/4.9 shown)
- Patients praise communication, listening, and kind/caring demeanor (for Dr. Jessica Pennington)
- U.S. News lists strong patient-experience indicators (e.g., patients recommend/listens attentively/clearly explains)
Common complaints
- Limited/unclear review volume for the specific practice page ("Be first to leave a review"), making complaint patterns hard to confirm for the exact clinic
- Complaints present for related St. Joseph/Berea care experiences (e.g., ER/hospital complaints about waiting, staff professionalism, and pain management); these may not be specific to Primary Care clinic visits
- One dataset includes extremely negative feedback (e.g., 'Is there any way to give 0 stars?' and long waits), but it appears to refer to hospital/ER rather than the primary care practice specifically
""Patients frequently praise Dr. Jessica E Pennington for her kind, caring nature and excellent communication skills, noting her ability to listen and address concerns effectively." (paraphrased from the source’s highlighted description)"
— Vitals – Dr. Jessica Pennington, MD | Berea, KY | Internist""Is there any way to give 0 stars? Nurse did not take my med list... waited over 2 hours...""
— MedicalRecords.com – Saint Joseph Berea""The check-in girl was very unprofessional... refused to give me anything for pain and watched me cry and scream""
— LocalityBiz – CHI Saint Joseph Health - Saint Joseph Berea in Berea, KYSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jennifer Shelton, APRN, Joins Saint Joseph Berea | CommonSpirit Health — Apr 20, 2026
- Saint Joseph Berea: A Hospital Patients Highly Recommend | CommonSpirit Health — Dec 15, 2025
- Claire Hicks, APRN, Joins Saint Joseph Medical Group Primary Care | CommonSpirit Health — Feb 13, 2026
- St. Joseph Berea well-positioned despite potential Medicaid Cuts | News | richmondregister.com — Nov 19, 2025
- Sherra L. Morgan - Nurse Practitioner in Berea, KY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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