Urgent Care Walk-In Medical Clinic | Baptist Health Richmond, KY
Urgent Care • Berea, KY
About
Baptist Health Urgent Care in Richmond, KY (also serving Berea) is a walk-in medical clinic offering urgent care services. As part of Baptist Health, it provides care for non-emergency conditions with clinic locations and patient-focused services. The facility operates within the healthcare sector, headquartered in Louisville, KY, and is part of Baptist Health’s network of urgent care centers in Kentucky and Indiana. If you’re seeking immediate, non-emergency medical attention in the Richmond/Berea area, this clinic offers walk-in access without a prior appointment.
Clinic Type
Urgent Care
Address
648 University Shopping Center, Richmond, KY 40475
Phone
800.395.4435
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Opening Hours
Monday: 8:00 AM - 8:00 PM; Tuesday: 8:00 AM - 8:00 PM; Wednesday: 8:00 AM - 8:00 PM; Thursday: 8:00 AM - 8:00 PM; Friday: 8:00 AM - 8:00 PM; Saturday: 9:00 AM - 5:00 PM; Sunday: 9:00 AM - 5:00 PM
Telehealth
Urgent care video visits 24/7
Emergency Care
Urgent care with emergency care information available on site; links to emergency care resources in extras
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What conditions are treated at Urgent Care?
Conditions & Symptoms Treated at Urgent Care
What should I bring to my urgent care visit?
Driver's License or Picture ID, Insurance Card, Parent Authorization Form, Patient Registration Form.
What payment is accepted at the urgent care clinic?
Credit Cards, Most Insurance.
What are the clinic hours?
Mon-Sun hours as listed above: Mon–Fri 8:00 AM–8:00 PM; Sat–Sun 9:00 AM–5:00 PM.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 2.7 out of 5 stars (21 reviews)
Patients praise
- efficient and quick service in some instances
- kind and knowledgeable doctors/providers
- thorough treatment for non-life-threatening conditions
Common complaints
- poor customer service and front desk staff interactions
- frustration with administrative processes and follow-through
- reports of staff having dismissive attitudes
- long wait times
"What happened to me at this clinic is not a “bad experience.” It is a breakdown in professional standards, medical accountability, and basic operational competence."
— Birdeye (Baptist Health Medical Group Family Medicine - Berea)"Sick people will leave because of her treatment."
— Solv (Berea Walk-in-Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- It’s Not Too Late for Your Flu Shot - BereaOnline.com: Covering the Berea Area Since 1995 — Dec 23, 2025
- Berea Walk-In Clinic celebrates grand opening - The Berea Citizen — Aug 19, 2025
- Dr. Ma Joy Sandra B. Dionisio, MD - Internal Medicine Physician in Berea, KY — May 14, 2026
- Emily Moulton — Jun 25, 2026
- Under one roof: Baptist Health ER and Urgent Care coming to Georgetown in 2026 — Jul 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Berea
Central KY Urgent Care Center (Richmond, KY) operates as a small urgent care medical practice with 1–10 employees and two Richmond-area offices. Services cover urgent care, medical exams, laboratory testing, and treatment for acute injuries (e.g., fractures). Key details: - Locations: 103 Keystone Dr, Richmond, KY 40475; 330 Eastern Byp Ste 3, Richmond, KY 40475 - Contact: 859-353-8884; info@centralkyucc.com - Industry: Medical practices (urgent care) - Workforce: 1 employee (growth +20% YoY) - Web presence: About 515 monthly visits (recent decline), 0.3% bounce rate, ~2.6 pages/visit - Notes: Based in Richmond; no Berea location listed in the provided data. If you’re seeking Berea-specific care, you may want to verify current locations directly with the clinic.
Summary: Berea, Kentucky Urgent Care is part of LEXINGTON URGENT CARE PLLC, a private medical practice based in Lexington, KY, with offices including a location at 234 Brenwood St, Berea, KY 40403. The provider operates as an urgent/primary care center under the Lexington Urgent Care umbrella, offering affordable urgent care services. Company highlights: 2 employees (in multiple locations), annual revenue ~$23.25M, monthly web visits ~3,486, strong US presence, and a focus on urgent care services across Kentucky. Contact: +1 502-227-8200 or operations@urgentcareofky.com.
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