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About

Summary: Southwest General Health Center is a nonprofit hospital in Middleburg Heights, Ohio (near Cleveland), with 354 beds and a Level III Trauma Center/Primary Stroke Center. Founded in 1920, it serves the Greater Cleveland area and is partnered with University Hospitals of Cleveland. The center operates as a nonprofit healthcare provider with about 736 employees and annual revenue around $1.5B. For Berea-specific services under "Berea Women's Health," note that Southwest General’s main campus is in Middleburg Heights; the site highlights general hospital services rather than a dedicated Berea women's health program. If you’re seeking Berea-area women’s health services, you may need to contact Southwest General directly or explore nearby providers in Berea or the Cleveland metro area. Contact: info@swgeneral.com or 440-816-8000.

Clinic Type

Women's Health

Address

Berea, OH

Phone

440-816-8000

Email

portal@swgeneral.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • women's health
  • behavioral health
  • home health
  • lung health
  • cancer care
  • diabetes services
  • emergency services
  • gastroenterology
  • heart/vascular care
  • hospice
  • laboratory services
  • maternity services
  • neuroscience
  • orthopedics
  • pain management
  • pharmacy
  • post-acute care
  • radiology/digital imaging
  • sports medicine
  • surgery
  • wound care center
  • wellaware programs/events

Insurance & Payment

Languages Spoken

FAQs

What are the policies on phone calls, appointment scheduling, prescriptions and refills, test results, insurance, referrals and billing?

Policies are available on the main Southwest General Medical Group page.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 2.6/5 stars (294 reviews)
  • Yelp: 2.5/5 stars (64 reviews)
  • MedicalRecords.com: 4.2/5 stars (395 reviews)

Patients praise

  • Compassionate care from some staff members toward long-term patients
  • Helpful interactions during specific medical procedures

Common complaints

  • Poor bedside manner from certain medical staff
  • Long wait times in emergency/urgent care settings
  • Frustration with communication and responsiveness of some providers
  • Concerns regarding administrative/billing issues

"Southwest has the coldest patient care I have ever witnessed in my entire life."

Yelp review

"They always give my mother compliments and lift her spirits. I really appreciate their efforts and compassion with my mother."

MedicalRecords.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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