Primary Care Doctor's Office in Berkeley, CA - One Medical
Primary Care • Berkeley, CA
Clinic Type
Primary Care
Address
1801 Shattuck Ave, Berkeley, CA 94709
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Mon–Fri: 8AM–5:30PM; Sat–Sun: Closed
Telehealth
Available (Mindset and general care via app/online)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Insurance finder available to check specific plans: https://www.onemedical.com/insurance/insurance-finder/
self-pay, copays, deductibles billed to insurance, membership option for fast contact (if you have a membership), deductibles, insurance may cover in-network services
Languages Spoken
Pricing
Current Offers
Book online, no membership needed
FAQs
Do you accept Medicare/insurance?
Yes, primary care providers accept most commercial plans as well as Original Medicare with or without most Medicare supplement plans and select Medicare Advantage plans. Use insurance finder to check your plan.
Do you take my insurance?
Yes. We take most commercial plans as well as Original Medicare with or without most Medicare supplement plans and select Medicare Advantage plans. To see if we accept your specific insurance plan, use our insurance finder.
Can I use One Medical if I have insurance that isn’t accepted by your offices?
Yes, we accept self-pay for those without insurance or with insurance where we are out of network.
How can I contact my primary care provider?
If you have a membership, the best (and fastest) way to get in touch with your primary care provider is to message in app/on the website. Alternatively, you can always book an appointment, in-person or remotely, through the office page on Amazon. Appointment booking on the iOS or Android apps is available through the membership only.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google/Facebook aggregated): 4.2 stars (60 reviews)
- Birdeye (Google aggregated): 3.9 stars (35 reviews)
Patients praise
- friendly, knowledgeable, and attentive medical staff and providers
- convenience of the app-based scheduling and paperless system
- efficient and clean office environment
- positive experiences with specific doctors and physician assistants
Common complaints
- billing issues and difficulty reaching the billing department
- limited appointment availability and long wait times for appointments
- frustrations with lab service, including lack of accurate wait times and unexpected closures
- difficulties getting timely care or specific provider types in the local office
"I’ve had a horrible time with the billing department at One Medical. The worst part is that there seems to be nobody to talk to, I’m merely directed to “use the app”..."
— Birdeye Review"Dr. Wise is a great doctor. I have avoided doctors for a couple years and finally decided to get an appointment with her. She was kind, knowledgeable, very thorough and inspiring."
— Birdeye ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Kimberly Wand, PA - Physician Assistant in Berkeley, CA — May 14, 2026
- On location in Berkeley, CA — Dec 3, 2025
- Dr. Elizabeth Schamber, MD, Family Medicine Physician - Berkeley, CA | Healthline FindCare — Jan 14, 2026
- Dr. Shagun Bindlish, MD - Internal Medicine Physician in Oakland, CA — May 14, 2026
- April A. Koehler, NP - Nurse Practitioner in Berkeley, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
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