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Clinic Type

Primary Care

Address

1801 Shattuck Ave, Berkeley, CA 94709

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon–Fri: 8AM–5:30PM; Sat–Sun: Closed

Telehealth

Available (Mindset and general care via app/online)

Services Offered

  • primary care
  • preventive care
  • physicals and screenings
  • management of chronic illnesses
  • mental health services (Mindset)
  • women’s health including birth control, sexual health, cancer screenings, menopause, preventive care, aging, gynecological problems
  • diagnosis and treatment of illnesses
  • care coordination
  • telehealth compatibility
  • app-guided visits

Technology & Equipment

  • app-based intake
  • digital appointment scheduling
  • mindset/mental health services

Team

  • Wendy Buffett — MD
  • Sarah Dobro — MD
  • Brett London — DO
  • Emily Caro-Bruce — MD

Insurance & Payment

  • Commercial plans
  • Original Medicare with or without most Medicare supplement plans
  • select Medicare Advantage plans
  • Original Medicare
  • most commercial plans

Insurance finder available to check specific plans: https://www.onemedical.com/insurance/insurance-finder/

self-pay, copays, deductibles billed to insurance, membership option for fast contact (if you have a membership), deductibles, insurance may cover in-network services

Languages Spoken

  • English

Pricing

  • Appointments billed to patient or insurance; copays/deductibles may apply

Current Offers

Book online, no membership needed

FAQs

Do you accept Medicare/insurance?

Yes, primary care providers accept most commercial plans as well as Original Medicare with or without most Medicare supplement plans and select Medicare Advantage plans. Use insurance finder to check your plan.

Do you take my insurance?

Yes. We take most commercial plans as well as Original Medicare with or without most Medicare supplement plans and select Medicare Advantage plans. To see if we accept your specific insurance plan, use our insurance finder.

Can I use One Medical if I have insurance that isn’t accepted by your offices?

Yes, we accept self-pay for those without insurance or with insurance where we are out of network.

How can I contact my primary care provider?

If you have a membership, the best (and fastest) way to get in touch with your primary care provider is to message in app/on the website. Alternatively, you can always book an appointment, in-person or remotely, through the office page on Amazon. Appointment booking on the iOS or Android apps is available through the membership only.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google/Facebook aggregated): 4.2 stars (60 reviews)
  • Birdeye (Google aggregated): 3.9 stars (35 reviews)

Patients praise

  • friendly, knowledgeable, and attentive medical staff and providers
  • convenience of the app-based scheduling and paperless system
  • efficient and clean office environment
  • positive experiences with specific doctors and physician assistants

Common complaints

  • billing issues and difficulty reaching the billing department
  • limited appointment availability and long wait times for appointments
  • frustrations with lab service, including lack of accurate wait times and unexpected closures
  • difficulties getting timely care or specific provider types in the local office

"I’ve had a horrible time with the billing department at One Medical. The worst part is that there seems to be nobody to talk to, I’m merely directed to “use the app”..."

Birdeye Review

"Dr. Wise is a great doctor. I have avoided doctors for a couple years and finally decided to get an appointment with her. She was kind, knowledgeable, very thorough and inspiring."

Birdeye Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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