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About

- The provided page is for Alta Bates Summit Medical Center – Alta Bates Campus, a not-for-profit hospital in Berkeley, CA, part of the Sutter Health network. - Location: 2450 Ashby St, Berkeley, CA 94705 (Berkeley campus noted). No mention of a “Sutter Urgent Care” at 2500 Milvia Street on this page. - Services: Hospital healthcare provider with pediatric medical leadership, general medical services; currently listing one open position (Mammography Technologist). - Contact: Multiple listed phone numbers; primary site is part of Sutter Health’s Berkeley/Oakland network. - Key context: If you’re specifically seeking “Sutter Urgent Care” at 2500 Milvia Street, this page does not confirm an urgent care location at that address. It references Alta Bates Summit’s Summit Campus in Berkeley with the Ashby Street address.

Clinic Type

Urgent Care

Address

Diagonal from Herrick Hospital. At the corner of Milvia St and Dwight Way, Berkeley, CA 94704

Phone

510-204-5514

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Sunday 8:00 AM - 5:00 PM; Monday 8:00 AM - 8:00 PM; Tuesday 8:00 AM - 8:00 PM; Wednesday 8:00 AM - 8:00 PM; Thursday 8:00 AM - 8:00 PM; Friday 8:00 AM - 8:00 PM; Saturday 8:00 AM - 5:00 PM

Emergency Care

911 advised for emergencies

Services Offered

  • Urgent care
  • Imaging
  • Lab and Pathology Services
  • Wound Care
  • Care for children 3 months and older
  • Non-life-threatening illnesses and injuries care

Team

  • Sutter Urgent Care team — Staff

Insurance & Payment

Languages Spoken

  • English

FAQs

What ages do you treat?

Children 3 months and older and adults with non-life-threatening illnesses and injuries.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Approximately 2.7 to 3.0 out of 5 stars (113 reviews on Yelp)

Patients praise

  • Efficient when arriving early
  • Kind and professional clinical/registration staff in some instances
  • Helpful front desk experiences
  • Effective care for specific minor injuries

Common complaints

  • Long wait times
  • Unprofessional or rude front desk staff
  • Billing and insurance coding concerns
  • Perceived lack of thoroughness or ineffective medical care
  • Poor communication regarding diagnoses

"They said we had 6 people ahead of my toddler and I, and let no fewer than twice that before us-- waited for 2 hours."

Yelp reviewer Tim G.

"My complaint is with their billing department, not the healthcare providers. I go there for annual wellness visits. Just keep an eye on your bills and double check their billing codes..."

Yelp reviewer Rochelle T.

"Stephanie at the front desk was very helpful, and her warmth immediately made a difficult day much better."

Yelp reviewer Mel G.

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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