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Clinic Type

Family Medicine

Address

211 New Britain Road Suite 206 Berlin, CT 06037

Phone

8606965820

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

In an emergency, call 911

Services Offered

  • Family Medicine Clinic

Team

  • Terrence Keyes Donahue — MD, FACS

Insurance & Payment

  • Aetna
  • Anthem
  • BCBS Medicare
  • CarePartners of Connecticut
  • Cigna Healthcare
  • Colonial Cooperative Care
  • Community Health Network of Connecticut, Inc.
  • Connecticare
  • Connecticare Commercial
  • Connecticare Medicare
  • Corvel
  • Coventry
  • Essence Healthcare
  • Evercare
  • First Health Group Corp.
  • Focus
  • Health Connecticut
  • Health Direct
  • Health New England
  • Healthy Connecticut
  • Northeast Health Direct
  • One Health Plan/ Great-West Healthcare
  • Oxford Health Plans
  • Prime Health Services
  • Private Health Care Systems, Inc.
  • Senior Whole Health
  • United Healthcare
  • WellCare of Connecticut, Inc.

View Accepted Insurance Plans

Languages Spoken

FAQs

What services are offered at this location?

Complex Hernia Repair & Abdominal Core Health; General Surgery.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: 4.0 out of 5 stars (6 reviews)
  • Hartford Hospital Docs (for Dr. Terrence Donahue): 4.8 out of 5 stars (Not explicitly stated)

Patients praise

  • High patient satisfaction scores reported in organizational surveys
  • Providers praised for good bedside manner, attentiveness, and care quality
  • Strong patient access to care and communication about prescriptions

Common complaints

  • Reports of rude or unhelpful staff behavior
  • Concerns regarding communication about medical side effects and treatment efficacy

"Great bedside manner had many emergency surgeries and always a happy caring patience Doctor no matter what hour he had to do the surgery recommend him to anyone you might have to wait once un awhile but toy get his undivided attention and spends time with you"

Vitals review for Dr. Terrence Donahue

"Rude and ill informed staff. Tried several times to discuss my side effects until I was bed ridden from pain for two-three weeks! They denied any such thing could occur because they falsely..."

MapQuest review for a provider at this location

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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