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About

Orthopaedics at Androscoggin Valley Hospital (Berlin, NH) - AVH is a nonprofit regional hospital serving northern New Hampshire and Coos County, with a broad range of services including orthopedics and sports medicine. - Location: 59 Page Hill Rd., Berlin, NH 03570 (headquarters and main campus). - Services likely include general orthopedic care, sports medicine, and related musculoskeletal services as part of AVH’s comprehensive medical offerings. - AVH emphasizes patient-focused care, investment in staff and community, and access through a patient portal. - Additional context: AVH provides extensive other specialties (cardiology, neurology, ENT, general surgery, emergency care, ICU, etc.) and offers career opportunities and a patient portal for portal-based access.

Clinic Type

Orthopedic Surgery

Address

Orthopaedics, AVH, Berlin (as per phone reference)

Phone

603-326-7059

Email

volunteer@northcountryhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopaedics
  • Diagnosis and medical/surgical treatment of conditions of the skeleton
  • Arthroscopy
  • Bursitis/Tendinitis
  • Carpal Tunnel Syndrome
  • Fracture Care
  • Hip and Foot Problems
  • Industrial Injuries
  • Osteoporosis
  • Rotator Cuff Injuries and tears
  • Shoulder Arthroscopies
  • Sports Injuries (including ACL tears)
  • Sprains/Strains
  • Total Joint Replacements (hip and knee)

Team

  • Mahlon Bradley, MD — Orthopaedic Surgeon
  • Richard Lorenz, PA-C — Physician Assistant

Insurance & Payment

—

Languages Spoken

—

FAQs

What conditions does AVH orthopaedics treat?

A wide range of diseases and disorders related to the musculoskeletal system (including joints, ligaments, tendons, muscles and nerves).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • HCAHPS/Patient surveys aggregated data: approximately 71% to 72% patient recommendation rate (225 total surveys mentioned in some aggregated data sources)

Patients praise

  • positive testimonials for specific providers like Richard Lorenz, PA-C
  • praise for nurse friendliness and professional, thorough care in emergency and lab settings
  • some recognition for orthopaedic communication quality

Common complaints

  • reports of rude staff or inability to read charts in some patient experiences
  • some inconsistencies in patient experience ratings compared to national averages

"Rick Lorenz provided great care. I had a shot & didn't even feel it. It was painless. I have to have my other shoulder done. Hope he does as well. Thank you, Rick Lorenz."

— Androscoggin Valley Hospital provider testimonial

"I was dismayed by the reviews, thinking it would be several hours of waiting with unfriendly staff and poor service, but I had a good experience, at least by NJ standards."

— Patient testimonial on MyHospitalNow.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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