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About

Coos County Family Health Services is a nonprofit health care provider based in Berlin, New Hampshire. Founded in 1974, it offers a broad range of services including primary care, pediatrics, prenatal care, family planning, dental, podiatry, women’s health, behavioral health, medical social work, and telehealth. The organization operates 4 offices across NH (including its Berlin HQ) and Gorham, with a total staff of 26 and annual revenue around $10.8 million. Contact: (603) 752-2040. Homepage: coosfamilyhealth.org.

Clinic Type

Primary Care

Address

133 Pleasant Street, Berlin, NH 03570

Phone

18666624220

Email

Opening Hours

Now Open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM, and Wednesdays from 8:00 AM to 3:00 PM.

Telehealth

Yes

Emergency Care

Looking for a local Response Crisis Center? View our Response Centers or call the 24/7 Response Hotline.

Services Offered

  • primary care
  • pediatrics
  • women’s health
  • podiatry
  • behavioral health
  • oral health
  • care for survivors of domestic violence and sexual assault
  • telehealth services
  • healthcare express
  • prenatal care
  • diabetes care
  • maternal recovery services
  • medical-social-work
  • family planning
  • dental
  • mental health

Insurance & Payment

Languages Spoken

FAQs

What are the primary care clinic hours?

Now Open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM, and Wednesdays from 8:00 AM to 3:00 PM.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • seniors.fyi: 3.1/5 (21 reviews)
  • Recovered.org: 2.97/5 (Not explicitly stated)
  • Healthgrades (Gorham location): 1.0/5 (1 review)

Patients praise

  • exceptional clinical competence by some providers
  • long-term, caring physician-patient relationships
  • staff willingness to accommodate urgent needs for some patients
  • meaningful and satisfying work for some employees

Common complaints

  • difficulties with phone communication and scheduling
  • delays in medication refills and specialty referrals
  • reports of unprofessional or rude staff behavior
  • concerns regarding the thoroughness or follow-up of clinical care

"I found out he wrote in my note to actually drink warm liquids and get a netti pot and my lungs were clear which he never verbally shared with me. Feeling worse as each day passed. 3 days later went to the ER and had pneumonia and conjunctivitis."

Healthgrades review (Pam Villeneuve)

"The core pros, exceptional clinical competence, a track record of long-term physician relationships, and a notably caring staff, often offset many everyday frustrations, but not all."

Seniors.fyi summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Primary Care/Family Medicine at Androscoggin Valley Hospital (AVH) is part of a nonprofit regional health system serving northern New Hampshire and Coos County. AVH offers a broad range of services including primary and specialized care, with a focus on patient-centered improvement, employee investment, and community involvement. The hospital provides access to a variety of specialties and supports patient care through its services and patient portal. AVH is headquartered in Berlin, NH, and operates four offices in the United States. For primary care and family medicine needs, AVH emphasizes accessible, comprehensive care within a network of related specialties. Contact: AVH (603) 752-2200; patient portal available.

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