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Clinic Type

Urgent Care

Address

175 Webster Square Road, Berlin, CT 06037

Phone

860.200.8095

Email

Opening Hours

8:00 AM - 8:00 PM

Telehealth

Available

Emergency Care

In an emergency, call 911

Services Offered

  • Urgent Care
  • Telemedicine
  • Imaging/X-Ray
  • Laboratory
  • Occupational Health
  • Pre-employment Physicals
  • Specialty Exams (DOT, CDL)
  • Sick visits
  • Walk-in care

Technology & Equipment

  • X-Ray
  • Imaging
  • Telemedicine

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation for this location?

8:00 AM - 8:00 PM (as listed under Location Hours)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5 out of 5 stars (based on Yelp data) (21 reviews)

Patients praise

  • Quick and efficient care for minor injuries and illnesses
  • Kind, compassionate, and caring staff members
  • Convenient access and easy online check-in process
  • Professional and helpful care for pediatric patients
  • Claims of over 3,000 5-star reviews across the network

Common complaints

  • Long wait times during high-demand periods (e.g., COVID testing)
  • Reports of unprofessional or arrogant staff behavior
  • Administrative errors regarding prescriptions
  • Issues with facility amenities (e.g., lack of trash cans or water fountains)
  • Variable experiences with customer service quality

"Very patient, kind, and caring individuals. The doctor and staff were phenomenal (especially with my kids)!"

GoHealth Urgent Care (official website)

"If I could leave zero stars I would! Unprofessional & they sent my prescription to Middletown Delaware by accident instead of Middletown Connecticut."

Yelp review

"The staff were wonderful and got me fixed up ASAP. Switching from bedside to driver's side manner, there are super long car lines for drive-up Covid testing."

Yelp review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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