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Clinic Type

Internal Medicine

Address

960 Rocket Way, Floor 2, Gardendale, AL 35071

Phone

205-631-3452

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

UAB Medicine Telehealth

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care: 4.0 out of 5 (28 ratings)
  • Healthgrades: 4.3 out of 5 (22 ratings)
  • Healthgrades: 2.8 out of 5 (8 ratings)
  • Vitals: 4.4 out of 5

Patients praise

  • Highly skilled and knowledgeable physicians
  • Physicians who take time to listen and explain issues thoroughly
  • Positive life-saving medical outcomes and effective treatment planning
  • High quality performance ratings from official assessments such as CMS MIPS

Common complaints

  • Long wait times and difficulties with appointment scheduling
  • Concerns about providers being rushed or not listening to patient concerns
  • Frustration with billing and office administrative processes
  • Negative interactions with office staff

"He saved my life. He ordered stress test, which I failed, then a heart Cath which showed 3 blockages... I was a heart attack looking for a place to happen."

WebMD Patient Review

"My only negative is that they staff needs to a better job scheduling; I've waited in the waiting area several times for an hour or longer."

Vitals Patient Review

"Waited six-months to be seen, and waited 2.5 hours the day of the appointment to even be called back! The lady in billing lied and said the bill was legitimate, then admitted she had no idea what it was for."

Healthgrades Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Bessemer, AL·Internal Medicine

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Bessemer, AL·Internal Medicine

UAB Medical West Hospital in Bessemer, AL (primary care location context) - Overview: A nonprofit hospital and emergency care provider serving West Jefferson County, with a focus on quality, convenient, and compassionate care for the whole family. - Location: Headquarters and multiple offices in Bessemer, AL (12 locations total in the United States), with key address at 995 9th Ave SW, Bessemer, AL 35022. - Services: 24/7 emergency care and hospital-based services; likely primary care access through affiliated or nearby clinics within the 12-site network. - Contact: Main phone options include (205) 820-8416 and (205) 481-7000. - Highlights: Part of the UAB Medical West network, aiming to provide accessible care in West Jefferson County with a state-of-the-art facility near I-459 Exit 1. If you’re specifically seeking UAB Medical West Primary Care in Bessemer: this network’s facilities offer primary and urgent care options across its Bessemer locations, with the closest hub centered in Bessemer and additional clinics in neighboring areas. For exact primary care providers, appointment availability, and which office is nearest you, check the UAB Medical West Hospital website or contact the numbers above.

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