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About

UAB Medical West Hospital in Bessemer, AL (primary care location context) - Overview: A nonprofit hospital and emergency care provider serving West Jefferson County, with a focus on quality, convenient, and compassionate care for the whole family. - Location: Headquarters and multiple offices in Bessemer, AL (12 locations total in the United States), with key address at 995 9th Ave SW, Bessemer, AL 35022. - Services: 24/7 emergency care and hospital-based services; likely primary care access through affiliated or nearby clinics within the 12-site network. - Contact: Main phone options include (205) 820-8416 and (205) 481-7000. - Highlights: Part of the UAB Medical West network, aiming to provide accessible care in West Jefferson County with a state-of-the-art facility near I-459 Exit 1. If you’re specifically seeking UAB Medical West Primary Care in Bessemer: this network’s facilities offer primary and urgent care options across its Bessemer locations, with the closest hub centered in Bessemer and additional clinics in neighboring areas. For exact primary care providers, appointment availability, and which office is nearest you, check the UAB Medical West Hospital website or contact the numbers above.

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Clinic Type

Primary Care

Address

5000 Medical West Way, MOB Suite 410, Bessemer, AL 35022

Phone

(205) 481-7000

Email

—

Opening Hours

Monday – Friday 8:00am – 4:30pm

Website

https://medicalwesthospital.org/healthcare-centers/primary-care/

Services Offered

  • Primary care

Team

  • Harini Ganga Doppalapudi, MD, MD — Internal Medicine physician
  • Dr. Gamble, Board-certified — Internal medicine physician
  • Issis-Ban — Physician
  • Kate McConathy, CRNP — Certified Registered Nurse Practitioner
  • Dr. Michael A. Moore, American Board of Internal Medicine; Fellow of the American College of Physicians — Chief Medical Officer; Internal Physician
  • Pendleton, Thomas C. — Physician
  • Rick Player, MD, MD — Physician
  • Vaught, McKenzie, CRNP — Nurse Practitioner
  • Wells, Brian — Physician

Insurance & Payment

—

Languages Spoken

  • English

Social Media

TwitterYoutubeFacebookInstagram

Photos

UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 1UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 2UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 3UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 4UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 5UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 6UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 7UAB Medical West Primary Care | Bessemer, AL — Primary Care clinic in Bessemer, AL — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 3.9/5 (22 reviews) (22 reviews)
  • Yahoo Local: 2.5/5 (24 reviews) (24 reviews)
  • Facebook: 74% recommend (605 reviews)
  • Healthgrades: 60% recommend

Patients praise

  • Compassionate and thorough care from specific doctors and specialists
  • Praise for clinical staff (nurses, therapists) in some departments
  • Modern aesthetics and in-room comfort in newer facility spaces
  • Prompt care during emergency situations reported by some patients

Common complaints

  • Parking availability and accessibility issues
  • Communication and scheduling delays by front office staff
  • Concerns regarding billing transparency and costs
  • Inconsistent responsiveness of nursing staff
  • Historical reports of poor facility cleanliness

"Parking is horrendous and front office staff lack patient concern. Scheduling isn't proactive when Drs are running behind."

— Yahoo Local Review, Jan 2026

"Nursing staff gets 5 stars, but the billing department gets NONE... We have insurance and yet we still got a bill for $1,243!!!"

— Rehab.com Review

"The care I received is almost undescribable. I do not get that kind of care from any of my doctors. Dr. Rookis has improved my Urology issues... A rare find!"

— Healthgrades Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 10, 2026.

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