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About

Summary: Kindbody is a private fertility and women’s health provider with a national network of clinics and telemedicine. They offer fertility assessments and testing, egg freezing, IVF, third-party reproduction, pregnancy and parenting support, and broader women’s health services (menopause, men’s health, and holistic well-being). They target employers, health plans, and individuals with outcomes-driven care and technology to improve access, affordability, and equity in reproductive care. The company is headquartered in New York, was founded in 2018, and has a broad footprint across the U.S. and internationally. For Bethesda, MD specifics, Kindbody’s Bethesda location would fall under their U.S. offices network, offering local fertility services and telemedicine options in or near Bethesda as part of their national care network. If you’re specifically seeking Bethesda-Chevy Chase availability, you may want to contact their navigator team or use their website to locate the nearest clinic or virtual care options.

Clinic Type

Fertility Clinic

Address

6000 Executive Blvd, Ste. 500 North Bethesda, MD 20852

Phone

301-363-0226

Email

navigator@kindbody.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

virtual consultations available

Services Offered

  • IVF
  • conception care
  • egg freezing
  • fertility assessments
  • gynecology
  • oncology fertility care
  • virtual consultations

Team

  • Dr. Xiaohong Liu, MD, Cornell University; MD from University of Maryland School of Medicine; Obstetrics and Gynecology residency at University of Louisville; REI fellowship at EVMS Jones Institute — Board Certified Obstetrician and Gynecologist; Board-eligible Reproductive Endocrinologist and Infertility Specialist

Insurance & Payment

  • All major insurance
  • All major insurance accepted

All major insurance accepted

Financing: Fertility financing options

Languages Spoken

—

Current Offers

Initial consult

Commitments

  • Lower pricing. All major insurance accepted. Online scheduling and results.

Awards & Accreditations

  • Pacific Coast Reproductive Society Scholarship Award (mentioned)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau (BBB): Not officially rated on the referenced BBB page; 39 complaints reported over 3 years for the company broadly (39 complaints (company-wide, not location-specific))

Patients praise

  • Some patients report a warm, welcoming, and supportive environment
  • Convenient scheduling options, including early appointments for working professionals
  • Clear communication from clinical staff during specific patient experiences

Common complaints

  • Concerns regarding billing issues, poor communication, and difficulty reaching staff
  • Reports of disorganized administrative processes and "money pit" experiences
  • Broader corporate reputation issues involving reported embryo mishandling, facility infrastructure problems (e.g., HVAC), and understaffing across various locations

"The nurses, doctors, and front desk staff always made me feel welcomed, answered any questions we had, and were very supportive throughout the journey. It was very convenient to be able to schedule such early appointments..."

— Kindbody Blog testimonial

"I feel kindbody is a money grab company with no customer service. You hardly reach a real person and never connect with one who cares."

— BBB complaint summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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