NRH Rehabilitation Network at Chevy Chase – North - MedStar Health
Physical Therapy • Bethesda-Chevy Chase, MD
Clinic Type
Physical Therapy
Address
5530 Wisconsin Avenue, Suite 960, Chevy Chase, MD 20815
Phone
301-986-4745
telehealthsupport@medstar.net
Opening Hours
Monday–Thursday: 7:00 a.m.–6:30 p.m.; Friday: 7:00 a.m.–4:00 p.m.; Saturday: 8:00 a.m.–2:00 p.m.
Telehealth
https://www.medstarhealth.org/services/medstar-evisit-telehealth
Services Offered
Team
Insurance & Payment
Insurance is collected prior to scheduling services; participants should verify coverage with their insurance provider.
Insurance, Cash, Credit/Debit (as applicable), Insurance-based payment (primary method), Self-pay not specified in text
Languages Spoken
FAQs
What are the operating hours for Chevy Chase-North?
Open Monday through Thursday 7 a.m.–6:30 p.m., Friday 7 a.m.–4 p.m., Saturday 8 a.m.–2 p.m.
What are the hours of operation?
Hours shown: Monday to Thursday 7 a.m.–6:30 p.m.; Friday 7 a.m.–4 p.m.; Saturday 8 a.m.–2 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (MEDSTAR NRH REHABILITATION NETWORK, CHEVY CHASE): Not stated in provided excerpt (reviews include both strong praise and billing/customer service complaints) (Not stated in provided excerpt)
- BestProsInTown (NRH Rehabilitation Network at Chevy Chase - North): Not stated in provided excerpt (106 reviews)
- Washington Consumers' Checkbook (MedStar Health Physical Therapy - Chevy Chase): Percent of customers rating service “superior” for categories (exact percentages not provided) (2 ratings)
Patients praise
- Physical therapists described as highly skilled and effective at helping patients heal/strengthen
- Well-tailored exercises and knowledgeable, organized, diligent staff
- Welcoming/friendly front desk and overall customer service
- Convenient/accessible location (metro-accessible mentioned for the Chevy Chase-North clinic)
Common complaints
- Billing issues and repeated/incorrect billing charges
- Poor or incompetent billing department and customer service
- Scheduling or appointment booking difficulties (noted for the broader MedStar Health Physical Therapy listing)
"“The physical therapists at NRH are amazing! Particularly Kristen Handy, she is a dynamo and really helps you heal and strengthen in a fun and positive atmosphere.”"
— Yelp review for MEDSTAR NRH REHABILITATION NETWORK, CHEVY CHASE"“I just got a bill 8 months after the date of service… ALSO I was charged for something I thought it was included with the standard service…”"
— MapQuest page excerpt quoting a Yelp review for MedStar NRH Rehabilitation Network, Chevy Chase"“This location of NRH has a horrendously incompetent billing department and terrible customer service. First, they doublecharged for PT sessions…”"
— MapQuest page excerpt quoting a Yelp review for MedStar NRH Rehabilitation Network, Chevy ChaseSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Physical Therapy at Irving Street – Neurorehabilitation Center | 20010 | MedStar Health — Dec 29, 2025
- MedStar National Rehabilitation Network, 102 Irving St NW, Washington, DC 20010, US - MapQuest — Nov 8, 2025
- Physical Therapy at McLean | Orthopedic, Musculoskeletal, & Neurological Rehab | 22101 | MedStar Health
- Nicole N. Kabia-Smith, PT - Physical Therapist in Chevy Chase, MD — May 14, 2026
- Lauren Hirsch, OT - Occupational Therapist In Private Practice Specialist in Chevy Chase, MD — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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