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Clinic Type

Primary Care

Address

8401 Connecticut Ave, Chevy Chase, MD 20815

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon: 9AM–5PM; Tue, Thu, Fri: 8AM–5PM; Wed: 8AM–4PM; Sat–Sun: Closed (Special Hours 06/19 Fri Closed; Holiday 07/03 Fri Closed)

Telehealth

Yes (24/7 Video Chat with providers noted, telehealth services mentioned)

Services Offered

  • Primary Care
  • Kids’ primary care
  • Family medicine
  • Preventive care
  • Physicals
  • Mental health
  • Telehealth/virtual care
  • Live Well visits
  • Chronic disease management
  • Women’s health
  • Mindset by One Medical (mental health services)

Technology & Equipment

  • Video Chat
  • Mobile app for pre-visit questions and scheduling
  • in-office Live Well visits
  • Telehealth/virtual care

Insurance & Payment

—

Appointments billed to insurance, Copays or deductibles may apply, Pay online? (not specified), Copays, Deductibles may apply, Online/credit card for some services

Languages Spoken

—

FAQs

Do I need a membership?

Book online, no membership needed.

What is primary care?

(Answer not explicitly provided in the text; field left null)

Do you take my insurance?

(Not explicitly specified in the provided text)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye and various aggregate review sites: 4.6/5 stars (based on aggregate data) (213 reviews (on Birdeye))

Patients praise

  • Easy and efficient appointment scheduling via the app
  • Short wait times in the office
  • Friendly and professional staff and providers
  • Convenience of 24/7 digital access, app features, and telehealth options
  • Positive bedside manner reported by many members

Common complaints

  • Difficulty contacting the office directly by phone
  • Concerns regarding management and communication issues
  • High costs or unexpected fees, particularly for those with high-deductible insurance plans
  • Slow response times for billing or record transfer queries in some cases

"We really liked the doctors here. Unfortunately, the office is poorly managed and there’s no way to call and speak with anyone there."

— LocalityBiz review

"One of the things I love is their responsiveness: when I send a message through the app, I always get a response within 24 hours, often faster."

— DC Urban Mom forum post

"Everytime I have gone to One Medical the people there are great. You get checked in fast, the doctor sees you on time and they are professional,friendly and ..."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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