Primary Care - Doctors - Lehigh Valley Health Network
Primary Care • Bethlehem, PA
Clinic Type
Primary Care
Address
—
Phone
1-888-402-5896
402care@jefferson.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care (Dr. Sweety Jain): 5.0/5.0 (5 reviews)
- Healthgrades (Dr. Vasu Singh): 4.3/5.0 (11 reviews)
- WebMD Care (Dr. Beth Careyva): 3.0/5.0 (7 reviews)
- Birdeye (LVHN Highland Avenue): 3.6/5.0 (16 reviews)
- Healthgrades (Dr. John Devaney): 5.0/5.0 (1 review)
- Healthgrades (Dr. Jolly Canlas): 4.7/5.0 (14 reviews)
- Vitals (Dr. Jyoti Gopal): 3.6/5.0 (11 reviews)
Patients praise
- Many individual physicians are highly regarded for being knowledgeable, attentive, and caring
- Patients appreciate when doctors take time to listen and treat them like individuals rather than numbers
- Some facilities are noted for being clean, modern, and providing a smooth experience for surgeries and procedures
- Appreciation for staff friendliness and helpfulness in specific departments or office visits
Common complaints
- Patient concerns over facility-based billing charges added to routine visits
- Reports of perceived dismissiveness of medical symptoms or health concerns by some providers
- Frustrations with administrative processes, including phone systems and scheduling difficulties
- Reports of unprofessional conduct by support staff during check-out or administrative interactions
- Concerns regarding the perceived decline in quality of care and attention to medical issues over time at some practices
"He was inquisitive but affirming about all of my health needs and concerns. He provided all the things I was looking for going in and scheduled follow-ups and referrals for everything. I have never been validated like that at a doctor."
— Dr. John Devaney (Healthgrades)"I've been a patient of Dr. Singhs' for years, and the quality of care at this practice is seriously declining. ... Her staff in particular are very inconsiderate and difficult to work with. The patient care standards are very low compared to most other practices."
— Dr. Vasu Singh (Healthgrades)"“I’ve been going to LVHN for more than 30 years. My rheumatologist saved my life... But now I’m being charged extra just because of the building she’s in.”"
— LVHN Patient regarding facility-based billing (Lehigh Daily)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Caroline G. Hahn, PA - Physician Assistant in Bethlehem, PA — May 14, 2026
- April L. Smith, PA - Physician Assistant in Bethlehem, PA — May 14, 2026
- New Primary Care Clinicians Join LVHN | Lehigh Valley Health Network — Aug 5, 2025
- Dr. My Dung Ha, DO - Family Medicine Doctor in Emmaus, PA — May 14, 2026
- New Primary Care Clinicians Join LVHN | Lehigh Valley Health Network — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Bethlehem
Primary Care - New Bethlehem is not listed among Independence Health System’s locations. Independence Health System is a nonprofit health system based in Greensburg, PA, with five hospitals, about 1,000 providers, and over 7,000 employees serving a 10-county region. Their services emphasize cardiology, orthopedics, palliative care, maternity, surgical and medical care, emergency and behavioral health, and primary care through a network of physicians. Current known locations include Greensburg (HQ), Latrobe, and Mt. Pleasant, PA. If you’re seeking primary care specifically in New Bethlehem, PA, this page does not indicate such a site within Independence Health System. Consider contacting their network or using the site to verify if a New Bethlehem primary care clinic exists or if you should visit the Latrobe or Greensburg locations for services.
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