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Clinic Type

Primary Care

Address

9725 Wilshire Boulevard, Beverly Hills, CA 90212

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon, Tue, Thu, Fri: 8AM–5PM; Wed: 8AM–4PM; Sat–Sun: Closed

Telehealth

Available (One Medical offers virtual care as part of services)

Services Offered

  • Primary care for adults
  • Live Well visits/physical exams
  • preventive care
  • chronic disease management
  • mental health services (Mindset by One Medical)
  • women’s health services
  • telehealth (implied by One Medical services)

Technology & Equipment

  • mobile app for pre-visit questions and health records
  • in-office physicals/exams
  • digital health tools (One Medical platform)

Insurance & Payment

Appointments are billed to you or your insurance; copays or deductibles may apply

Insurance, Self-pay, Online payment (implicit)

Languages Spoken

FAQs

What is primary care?

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Do you take my insurance?

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Can I use One Medical if I have insurance that isn’t accepted by your offices?

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How can I contact my primary care provider?

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Can I get lab work done at One Medical?

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Which appointment type should I use?

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Can you refill my prescriptions? Or help me get a new prescription?

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How do I choose a provider?

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google My Business: Generally ranges between 4.0 and 4.5/5 across various platforms (34 (for specific Beverly Hills location on Google))

Patients praise

  • convenience and ease of use, especially for minor health issues
  • professional and friendly office staff
  • positive experiences with telehealth/virtual visits
  • clean, modern, and pleasant office environment with amenities like valet parking

Common complaints

  • difficulty scheduling in-person appointments in a timely manner
  • billing and insurance claim issues
  • frustration with app-based access and subscription/membership fee changes
  • reports of inconsistent care quality or unhelpful referrals

"You’re treated more like you’re entering a five star hotel than you are a doctors office."

Patient review excerpt

"I last got through after a 45 minute wait and I was coughing blood. 'Treat me now' means in a day or two if you're lucky."

Yelp review excerpt

"Using One Medical has been a nightmare. The most recent absurdity is they have now reduced the access you get within the app if you are not paying the extra monthly Premium fee."

Better Business Bureau complaint excerpt

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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