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Clinic Type

Internal Medicine

Address

Beverly location of Atrius Health

Phone

978-232-7057

Email

newsroom@optum.com

Opening Hours

Monday - Friday, 8:00am - 5:30pm

Telehealth

Medical advice by telephone 24 hours a day, 7 days a week; MyHealth Online sick visit bookings available

Services Offered

  • Internal Medicine
  • Family Medicine
  • Adult Primary Care
  • Specialty Care

Insurance & Payment

Languages Spoken

FAQs

What are the office hours?

Hours of Operation: Monday - Friday, 8:00am - 5:30pm. Walk-in lab service is available Monday - Friday, 8:00am - 5:00pm.

Is there after-hours medical advice?

Medical advice is available to patients by telephone 24 hours a day, 7 days a week. If you need medical advice after office hours, please call your doctor's office. Follow the phone prompts to be routed to our after-hours triage service staffed by nurse practitioners and physician assistants with access to your electronic medical record.

Can I book urgent care visits?

If your regular care team is unavailable, Atrius Health patients can be seen by appointment at any of seven urgent care locations. To book an urgent care visit, call your provider’s office; after hours and on weekends, follow the menu prompts.

Where are the urgent care locations and hours?

Urgent care is offered at Boston (Kenmore), Braintree, Burlington, Norwood, Peabody, Plymouth, and Somerville. Visit the Urgent Care page to see each location’s hours and the ages they treat.

How can I book a sick appointment today?

You can book same day or next day sick appointments through your MyHealth Online account. When you click on “Sick Visit,” you can see availability for your care team, our seven urgent care departments, and other practice locations.

What is Atrius Health's policy on walk-in care?

Atrius Health operates on an appointment-only basis, and we do not offer walk-in care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Lahey Health Primary Care Beverly (Vitals): 3.6 (not shown ("Be first to leave a review"))
  • HARBORLIGHT FAMILY MEDICINE (Yelp): not shown (reviews listed; rating not captured in highlights) (16 reviews)
  • Family Medicine — 38 Enon St #R, Beverly (LocalityBiz): not shown (individual star ratings appear, e.g., ★★★★★, ★☆☆☆☆, ★★☆☆☆) (not shown)
  • Beth Israel Lahey Health Primary Care & Specialty Care — 30 Tozer Rd (LocalityBiz): mixed (e.g., multiple 1-star and 5-star reviews shown) (not shown)

Patients praise

  • Some reviewers praise staff/service and providers as helpful or caring
  • Some individual reviews describe doctors as great or good service
  • Atrius Health site emphasizes long-standing presence and quality care (not a review, but indicates service positioning)

Common complaints

  • Reports of poor communication and lack of timely follow-up
  • Complaints about empathy/attitude toward patients; feeling judged or abused
  • Problems with prescriptions/medication mistakes and delays
  • Perceived incompetence, neglect of symptoms, and denial/refusal of medication or referrals
  • Some reviewers say they would not recommend the office

""I was pushed out of the Beverly office... I left feeling judged and struggling with depression.""

LocalityBiz review on Beth Israel Lahey Health Primary Care — 30 Tozer Rd (Beverly)

""Really poor communication... they don’t follow up in a timely manner""

LocalityBiz review on Beth Israel Lahey Health Primary Care — 30 Tozer Rd (Beverly)

""I have been a patient here for 9 years and in that time they have done absolutely nothing to help me.""

LocalityBiz review on Family Medicine — 38 Enon St #R, Beverly

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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