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About

Beverly Hospital is a nonprofit, community hospital north of Boston (Beverly, MA) and part of Beth Israel Lahey Health. It offers comprehensive, patient-centered care with services in orthopedics (among others), maternity, pediatrics, surgery, cardiology, and rehabilitation across its 13-community service area. The facility employs about 688 people and supports a large medical staff (over 600 physicians) under Lahey Health. Beverly Hospital provides orthopedic care as part of its full-service offerings in the North Shore and Cape Ann region.

Clinic Type

Orthopedics

Address

Be Beverly Hospital, Beverly, MA (Orthopedics section)

Phone

1-781-744-5554

Email

marylou.hardy@bilh.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedics

Technology & Equipment

  • Robotic-Assisted Orthopedic Surgery

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Awards and Accreditations page linked

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, US News & World Report, RateMDs, BestProsInTown, HospitalCareData: Individual provider ratings vary widely (from 1 to 5 stars) (Hundreds of reviews across different providers and platforms)
  • Healthgrades, HospitalCareData: General hospital patient experience ratings hover around 65% or mixed/average levels (Randomly sampled patient surveys)

Patients praise

  • Highly skilled surgical outcomes, particularly in joint replacements
  • Effective and professional care reported in rehabilitation services
  • Many individual orthopedic surgeons receive high patient satisfaction ratings
  • Hospital recognized as High Performing in specific orthopedic procedures such as hip replacement

Common complaints

  • Long wait times for appointments and diagnostics
  • Poor staff communication or responsiveness
  • Concerns regarding bedside manner and lack of empathy in some providers
  • Reports of surgical complications (e.g., nerve damage) and perceived lack of post-surgical support

"Kudos also to the Beverly Hospital staff who followed through with excellent pre & post-operative care. Hand’s down, Dr. Hollis is the most intelligent, experienced... medical professional I've ever encountered."

Patient review on Vitals.com regarding orthopedic care

"Zero compassion, empathy and honestly cold and rude... The doctors are great. The support staff is horrible."

Patient review on Healthgrades regarding an orthopedic surgeon at Beverly Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Beverly, MA·Orthopedics

Coastal Orthopedic Associates, Inc. is a privately held orthopedic clinic and hospitals/health care provider based in Beverly, MA (founded 1973). It operates 6 offices across the US (including Beverly, Danvers, Gloucester, and Bradenton, FL) and specializes in joint replacement, sports injuries, and related orthopedic care. The practice has about 20 employees (recent growth) and annual revenue around $32.8 million. Contact: reception@coastal-ortho.com or coastalreception@coastal-ortho.com; main phones: (978) 927-0443 / (978) 927-3040. Website: coastal-ortho.com.

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Beverly, MA·Orthopedics

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