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Clinic Type

Neurology

Address

1041 North 29th Street, Billings, MT 59101

Phone

911

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Kristian F. French — MD
  • Janice Ostermiller — NP
  • Jennifer A. Terrell — NP
  • Javier A. Echeverri — MD
  • Qaiser Toqeer — MD
  • Michael J. Bradshaw — MD
  • James F. Richards — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Intermountain Health ProviderMatch: 4.9/5 (20 reviews (for Jennifer A. Terrell, NP))
  • Intermountain Health ProviderMatch: 4.9/5 (15 reviews (for Kristian F. French, MD))
  • Intermountain Health ProviderMatch: 4.8/5 (13 reviews (for Stuart G. Goodman, MD))
  • Healthgrades: 3.8/5 (19 reviews (for Jeffrey Mosser, MD))

Patients praise

  • providers described as caring, compassionate, and attentive listeners
  • clear explanations of risks, procedures, and conditions provided to patients
  • professional and thorough clinical care reported by many patients
  • effective treatment outcomes, including for procedures like Botox or surgery
  • friendly and efficient front-desk or nursing staff in some clinics

Common complaints

  • poor communication regarding provider transitions and retirements
  • frustrating and difficult scheduling processes
  • perceived lack of staff compassion or responsiveness in scheduling departments
  • concerns regarding provider bedside manner and patient listening in specific isolated cases

"She is respectful, professional, courteous, and thorough. She answers every question I have, and she always makes sure I fully understand everything."

Intermountain Health ProviderMatch (Jennifer A. Terrell, NP)

"Dr. French was very careful to explain the risks of the treatment, the potential benefits, and the procedures to be done. He was very careful to explain pros and cons in terms I could understand."

Intermountain Health ProviderMatch (Kristian F. French, MD)

"Disappointed and Frustrated with Lack of Communication and Care... that response left me feeling abandoned and deeply concerned about the continuity of care for my condition."

LocalityBiz (Intermountain Health St. Vincent Neurosurgery)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Billings, MT·Neurology

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Billings, MT·Neurology

Billings Clinic is a nonprofit, regional health care system based in Billings, Montana, serving Montana, Wyoming, and the western Dakotas. It offers comprehensive primary and specialty care through the main Billings Clinic campus and multiple affiliate locations, with a large hospital (336 beds), a Level I Emergency & Trauma Center, and a Medical/Surgical ICU. The network provides extensive services across 80+ specialties, including orthopedic and neurology-related care. It operates MedFlight for regional transport and recently started a mobile ECMO transport program. The organization employs about 1,200 staff and nearly 600 physicians/advanced practitioners. For neurology-specific needs in Montana, Billings Clinic is a major regional provider within a broad, non-profit health system.

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