Broadwater Clinic – Walk-in
Urgent Care • Billings, MT
Clinic Type
Urgent Care
Address
2019 Broadwater Avenue, Billings, MT 59102
Phone
//385-297-4198
intermountainnews@imail.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual urgent care via MyChart
Emergency Care
If you are experiencing life-threatening conditions, call 9-1-1 or go to an emergency room immediately
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at walk-in clinics?
Easy-to-access walk-in clinics are staffed by professionals ready to diagnose and treat your illness or injury. With multiple access options, we make it easy to get the same-day care you need when you need it.
What services are not offered at walk-in clinics?
Wellness exams, Medicare annual wellness visits, and other preventative services are not offered at walk-in clinics.
How can I reserve a time to see a walk-in provider?
Two ways: in-person at the front desk of any walk-in location or via your MyChart account to reserve a time and avoid the waiting room.
What are the walk-in locations in Billings, MT?
1027 North 27th Street, Billings, MT 59101 and 602 Henry Chapple Street, Billings, MT 59106.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5/5 (142)
- Zocdoc: 4.42/5
Patients praise
- Appreciation for specific doctors and nursing staff bedside manner
- Effective and compassionate care during acute or emergency situations
- Helpfulness of some individual providers in listening and caring for patients
Common complaints
- Concerns regarding front desk and administrative staff professionalism
- Perceived lack of knowledge or inadequate care in specific clinical situations
- Reports of staffing and leadership challenges (as of 2026)
- Issues with doctor bedside manner or failure to follow specialist recommendations
"They take their time and listen."
— Birdeye review"I'm conflicted here. Dr. Hoffman and the nursing staff are absolutely amazing however the receptionists and front office staff are so difficult to work with..."
— Clinic4All review"This clinic has a serious staffing and leadership problem, as of March 2026."
— Yelp review (June 2026 update)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Donation helps fund EMT training in Broadwater County — Nov 4, 2025
- Donation helps fund EMT training in Broadwater County — Nov 4, 2025
- Donation helps fund EMT training in Broadwater County — Nov 4, 2025
- Billings Clinic saved $700,000 in a year after bringing self-pay AR in-house – RamaOnHealthcare — Jul 1, 2026
- Worthing Osteopathy Clinic Strengthens Team with New Clinical — Apr 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Billings
Billings Clinic is a nonprofit regional health system based in Billings, Montana, serving Montana, Wyoming, and parts of the western Dakotas. The downtown Billings Clinic Campus houses primary and specialty care, including an emergency department and a Level I Trauma Center. Key features: - Main campus: 336-bed hospital with a Level I Emergency & Trauma Center, Level I Surgical & Medical ICUs, a 20-suite family birth center with NICU, Inpatient Cancer Care, and a Surgery Center. - Urgent care: Downtown Billings Clinic location (primary and specialty services) with rapid access outside regular hospital settings. - Additional sites: Heights, West, and multiple affiliate clinics across Montana and nearby states. - MedFlight: Regional air medical transport program (fixed wing and rotor wing), including mobile ECMO transport capabilities. - Capacity: Nearly 600 physicians and advanced practitioners offering 80+ specialties. If you’re specifically seeking urgent care in downtown Billings, the downtown campus provides 24/7 emergency and trauma services as part of Billings Clinic’s core hospital operations. For non-emergency urgent care, consider visiting the Downtown Campus or one of the affiliated clinics in Billings.
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