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Clinic Type

Internal Medicine

Address

1756 Popp's Ferry Road Biloxi, MS 39532

Phone

+1-228-865-3200

Email

hzelenka@mhg.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

true

Services Offered

  • Primary Care
  • Internal Medicine

Team

  • Valerie Lenox, MD — MD
  • Shawna Reich, NP — NP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.2 out of 5 stars (119 reviews)
  • WebMD: Not explicitly quantified (2 reviews) (2 reviews)

Patients praise

  • Professional and knowledgeable care from specific providers
  • Clean and modern facility environment
  • Helpful and polite front desk/support staff reported by some patients

Common complaints

  • Difficulties with appointment scheduling and long hold times
  • Reports of dismissive or unprofessional bedside manner by some providers
  • Dissatisfaction with communication regarding billing or administrative procedures
  • Concerns regarding clinic policies such as mask mandates or facility amenities

"I’ve been with Memorial for years, my children have all gone here and over the past year or so they have totally gone down hill and customer service is horrible! I mean you call for an appointment and the phone just rings and 10 mins of trying to call someone finally picks up only to be put on hold for an addition 10-15 mins."

Birdeye Review

"I always have a positive experience when I come here. My provider, Dr. Bloomberg is amazing and the entire team make me feel wells soon as I come thru the door."

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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