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Clinic Type

Family Medicine

Address

2000 6th Avenue South, Floor 1, Birmingham, AL 35233

Phone

800-822-8816

Email

AskIT@uab.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • MaryElleny McGregor, MD — MD
  • Alexandria Crane, CRNP — CRNP
  • Ellen Davies, MD — MD
  • Benjamin Echols, MD — MD
  • Mukta Tripathi, MD — MD
  • Taylor Hightower, CRNP — CRNP
  • Kayla Tucker, CRNP — CRNP
  • Erin Delaney, MD — MD
  • Ian McKeag, MD — MD
  • Caroline Sullivan, CRNP — CRNP
  • Matthew Miesch
  • Courtney Crowder, PA-C — PA-C

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • UAB Medicine Provider Directory (Dr. Natalie Jewett): 4.9 out of 5 stars (81 ratings, 29 reviews)
  • UAB Medicine Provider Directory / Ratings.MD (Dr. Erin Delaney): 5.0 out of 5 stars
  • Healthgrades (Dr. Tracy Jacobs): 4.5 out of 5 stars (65 reviews)
  • ComplaintsBoard (UAB Medicine overall): 4.2 out of 5 stars (0 reviews (overall profile))

Patients praise

  • Highly rated providers noted for being attentive, caring, and thorough
  • Strong bedside manner and effective communication from physicians
  • Generally efficient and modern patient portal/technology compared to other offices
  • Professional clinical care and positive outcomes reported by many patients

Common complaints

  • Inconsistent staff communication and unprofessional behavior at front/back desks
  • Concerns regarding rushed appointments and lack of thoroughness in some physical exams
  • Difficulty with timely portal messaging and unresponsive communication
  • Issues with billing, collections, and insurance claims processing
  • Frustration with long wait times and accessibility in emergency/urgent care settings
  • Fees associated with hospital parking

"Dr. Jewett is great. Very kind. the front desk and back desk staff were more interested in talking to each other and their phones than working. I had to interrupt to check in and to check out. Other than that, the visit was good"

UAB Medicine Patient Review

"Seems like doctors are too overloaded to solve patient issues that aren't obvious. Patient portal and tech with UAB is nice, better than your average doctors office. Not pleased with the $3.50 fee per hour for the UAB highlands parking lot."

UAB Medicine Patient Review

"Dr. Jacobs is kind, caring, knowledgeable, and professional!Best of all she listens and give good, understandable answers.I could not recommend her more highly!"

Healthgrades Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Hoover Family Medicine is a private healthcare provider offering family medicine and urgent care services in the Birmingham area, including Hoover, Homewood, Vestavia Hills, Meadowbrook, and Indian Springs Village. The practice is associated with Hoover Medical Clinic and operates from multiple locations (including 3081 Lorna Rd, Vestavia Hills / Birmingham, AL). Key details: - Industry: Hospitals and Health Care; Primary focus: family medicine and urgent care - Headquarters: Warren, Michigan (business presence lists multiple U.S. offices) - Contact: 205-979-3381 - Service area: Birmingham metro (Hoover, Vestavia Hills, Birmingham, etc.) - Website: hooverfamilymedicine.com - Web metrics (contextual): modest monthly visits with typical user engagement (3.8 pages/visit, low bounce) - Note: Employer rating listed as 0.0/5.0 in available data If you’re seeking a Birmingham-area family physician or urgent care, Hoover Family Medicine appears to be a local option with multiple nearby offices (Vestavia Hills / Birmingham). For precise services, hours, and appointment options, check their website or call the listed contact number.

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